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Kuehne+Nagel Nacora Personal Line Manager in Mississauga, Ontario

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Mississauga is looking for a new Nacora Personal Line Manager to join our Insurance Brokers team.

Your Role

Reporting to the Director of Operations the incumbent is a member of the Management team. This individual should be highly motivated; detail oriented and maintains strong communication and relationship building skills.

Your Responsibilities

  • Lead the Head Office Personal Insurance service team, ensuring clients and team members are supported with respect to new business, endorsements, claims and the renewal process; assist in complex cases & escalations.

  • Provide leadership, guidance, mentorship and coaching to all staff for quality, performance and professional development.

  • Dispense technical expertise to the Personal Insurance service staff and personal lines Executives

  • Conduct ongoing quality assurance audits, ensuring that technology is maximized, and efficient processes and workflows are being followed contributing to an extraordinary client experience

  • Attend and actively participate in scheduled management meetings & participate in the Company’s annual planning process; report on current conditions of the personal lines division

  • Conduct product and insurer training for the greater Personal Lines division

  • Establish credibility and work effectively with insurer partners and other vendors to achieve goals and influence initiatives, and insurer audits

  • Measure and monitor individual goals with regular reviews and feedback for continuous improvement

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Your Skills and Experiences

  • 10+ years Personal Insurance experience

  • 3+ years Management/Supervisory experience

  • RIBO license is required

  • Completed or enrolled in CAIB/CIP/CRM is beneficial

  • Computer knowledge in MS365 products

  • Knowledge of Epic an asset is beneficial

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-HYBRID

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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