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Bell Senior Solutions Architect in Mississauga, Ontario

Req Id: 418708

​At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

The incumbent will join the Digital Transformation Office (DTO) architecture team as Solution Architect (SARC) for the Cloud, Security and Managed Services (MS) domains. This role is pivotal for project delivery, ensuring the charter is clear and complete, providing inputs to the project scope & boundaries, developing the Integrated Conceptual Solution (ICS) with our internal/external partners, and providing recommendations/approaches for the project. Primary focus of SARC is to make people and processes within the organization more effective by ensuring project implements optimal end-to-end solution.

Reporting to the Business Transformation & New Product Delivery Director, the incumbent will have to contribute in several phases of the project delivery such as planning, design, conception and implementation with different levels of involvement from project to project. For the transformation and new product delivery programs, the SARC will establish a vision and roadmap that interlock with the other domains in order to continuously improve customer service experience by leveraging different opportunities to move towards target architecture.

Key Responsibilities

• Establish and maintain architecture vision, strategy and roadmap for our domains

• Participate to the project planning sessions, project status meetings/scrums and lessons learned

• Provide recommendations for project delivery approach (phasing, scoping, synergies and dependencies between initiatives, etc.)

• Facilitate working sessions to develop Integrated Conceptual Solution that encompasses Product, Information Technology (IT), Technology Development (TD), Network and Operations sub-components

• Manage assessment for cost, resources and systems impacts related to project

• Ensure integrity, coherence and optimal performance of our end-to-end solutions

• Take charge and lead resolution of complex problems that may require changes to end-to-end solution

Critical Qualifications

• 5 years' experience developing/maintaining Business/Domain Architecture; experience in analysis or strategic planning of activities

• The ability to assimilate and correlate disconnected documentation and technical drawings, and articulate their collective relevance to the organization and to high-priority business issues

• Good knowledge of Managed, Security, Contact Centre, Hosted Services, Cloud, etc.

• Good knowledge of surveillance and monitoring platforms and service assurance

• Strong understanding of full stack managed IT Operations including effective use of tools (cloud native and other)

• Good knowledge of surveillance and monitoring platforms and service assurance

• Team oriented who is able to work effectively at all levels of an organization with the ability to build bridges with technical & non-technical teams and influence others to move toward consensus

• Strong hands-on technical skills, an analytical problem-solving mindset, ability to deal with ambiguity, delivery focus and client-orientation

• Excellent communications skills (written, oral) and the ability to communicate appropriately at all levels of the organization is required

Additional Requirements

• Undergraduate degree in Science, Technology, Engineering, Math or equivalent experience

• Experience in Agile environment is desirable

• Experience with public cloud (AWS, GPC or Azure) infrastructure at scale

• Knowledge of IoT technologies

• Knowledge of data Networking technologies like TCP/IP, DNS, DHCP, VLAN, subnets, routing, switches and firewalls is desirable

• Knowledge on architecture framework like eTOM and/or TOGAF is an asset

• ITIL certification is an asset

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Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Mississauga || Canada : Alberta : Calgary || Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Quebec : Montreal

Work Arrangement: Hybrid

Application Deadline: 07/04/2024

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form (https://www.bce.ca/Accessibility_services/Accessibility_Feedback?brand=bce) or visit our Accessibility page (https://www.bce.ca/accessibility_services) for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details (https://www.phenom.com/talent-acquisition) ) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Mississauga

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