Shire Jobs

Detail-oriented and customer-focused Office Support Specialist with proven experience in managing customer inquiries, booking transportation services, and coordinating with drivers to ensure seamless service delivery. Skilled in providing exceptional customer service to both new and existing clients, with a strong ability to handle logistics efficiently while resolving issues in real-time. Known for maintaining high standards of organization and communication, facilitating smooth office operations, and enhancing client satisfaction.

Primary Responsibilities:

1. Administrative Support:

   • Handle correspondence, including emails, phone calls, and mail.
   • Prepare, proofread, and format documents, reports, and presentations.
   • Maintain and update office files and databases.

2. Scheduling & Coordination:

   • Schedule and coordinate meetings, appointments, and travel arrangements.
   • Manage calendars for team members or executives.

3. Customer Service:

   • Greet and assist visitors or clients in a professional manner.
   • Serve as the primary contact for inquiries and resolve issues promptly.

4. Office Management:

   • Monitor office supplies and place orders as needed.
   • Ensure office equipment is maintained and troubleshoot minor issues.

5. Data Management:

   • Input, track, and retrieve data in spreadsheets or software systems.
   • Generate regular reports for management or team members.

6. Team Support:

   • Assist various departments with tasks or special projects.
   • Provide onboarding support for new employees.

Skills and Qualifications:

• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office tools.
• Communication Skills: Strong written and verbal communication.
• Organization: Excellent time management and multitasking abilities.
• Customer Focus: Exceptional interpersonal skills and a helpful demeanor.
• Problem-Solving: Ability to troubleshoot and resolve administrative challenges.

Educational Requirements:

• High school diploma or equivalent (Associate's or Bachelor's degree preferred).
• Experience in administrative or clerical roles is often required.