Job Information
Expeditors Logistics Coordinator - Ocean Export Agent in Moon Township, Pennsylvania
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 350+ locations across six continents.
As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Major Duties and Responsibilities
Interact with our customers in arranging their international export shipments.
Provide outstanding, friendly customer service through daily communication with both internal and external customers
Ensure accurate and timely data entry into our operating system
Track and trace shipments as required
Ensure documents are timely sent to customer or broker for customs purposes
Ensure accurate and timely client invoicing
Contribute to maintain strong relationships with suppliers (steamship lines, trucking companies, and others)
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
Customer Service: 6 months to 1 year experience; or equivalent combination of education and experience
This position will sit in Moon Township, PA. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.
Understanding of transportation documentation and terms is a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Strong desire to learn
Proficient computer skills - Outlook, Excel, Word, PowerPoint
Fluent in English
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.