Job Information
Hyatt Customer Service Phone Agent – No Late Nights or Weekends! – Hybrid Role in MOORE, Oklahoma
Description:
This position works out of our office in Moore, Oklahoma and will transition into a Hybrid role.
You’ll begin your journey training in our on-site office. After 90 days of service, you will have the option to work remotely Monday and Friday while continuing to work on-site in office Tuesday, Wednesday and Thursday.
STARTING WAGE- $17.00 PER HOUR
Join us for an incredible opportunity as a Customer Service Agent at the Hyatt Shared Service Center. This role can afford you the possibility to grow and advance within the company. You will be part of our amazing team and company thatearned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last eight years!
What You Will Be Doing
Answering phone calls, emails, and other requests from Hyatt guests
In-depth research to provide information and resolution for guest inquiries
Skills and Experience You Need
High School Diploma or Equivalency
More than one year of previous customer service experience
Experience working in a fast-paced environment
Track record of exceeding goals and performance expectations
Very proficient at using multiple PC applications at the same time
What You Can Expect
Up to 16 days of paid time off, plus additional paid holidays during your first full year of employment
Full healthcare benefits available at 30 days of employment
Growth and advancement opportunities in as soon as six months
Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world
Casual dress and a fun work environment!
PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!
Paid new child leave and adoption assistance available
Tuition reimbursement
Free access to Headspace – meditation, recuperation, and rejuvenation
Paid time for volunteer and community activities with your Hyatt team!
8 Hour Shift Schedules:
8:00a - 5:00p (Saturday and Sunday Off)
8:30a - 5:30p (Saturday and Sunday Off)
9:00a - 6:00p (Saturday and Sunday Off)
9:30a - 6:30p (Saturday and Sunday Off)
10:00a - 7:00p (Saturday and Sunday Off)
*Schedule choice is not guaranteed. Must have flexibility in schedule selection *
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Qualifications:
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Proficient knowledge of computer applications
Primary Location: US-OK-Moore
Organization: Shared Services Center - Moore
Pay Basis: Hourly
Job Level: Full-time
Job: Accounting/Finance/Tax
Req ID: MOO001046
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.