Shire Jobs

Job Description Are you a proactive problem-solver with a passion for providing exceptional customer service? Westmor Industries is seeking an Inside Sales Representative to join our dynamic team in Morris, MN. As an Inside Sales Representative, you will play a pivotal role in supporting our Territory Managers, addressing sales inquiries, and ensure a seamless customer experience. Responsibilities

• Assist Territory Managers by generating quotes and addressing sales inquiries for Westmor product lines.
• Provide exceptional customer service by handling customer calls and inquiries.
• Obtain pricing and specifications for special products, liaising with vendors.
• Conduct internet research to enhance product knowledge.
• Keep internal and external stakeholders informed on quotes and orders status.
• Process orders accurately and ensure order integrity by communicating customer needs effectively.
• Incorporate feedback internally and externally to improve quote accuracy.
• Monitor sold orders and production schedule to ensure timely delivery.
• Regularly update standard pricing and publish annually.
• Review or create complex quotes and estimates when necessary.
• Source alternate solutions and provide customer updates as needed.
• Manage parts inventory and cross-train parts team on product knowledge.
• Review competitive market pricing and support warranty cases.
• Support IQ/Salesforce system and utilize Salesforce dashboards for workflow tracking.
• Other duties as assigned

Employee Benefits

• Weekly paycheck
• Medical insurance - Covers 75% of premiums
• Dental and vision insurance
• Company-paid life insurance
• 401K retirement account with 5% company match
• On the spot bonuses up to $100

Qualifications

• Organizational skills, with the ability to work on multiple tasks at times.
• Detail-oriented with written, oral communication, and phone skills.
• Ability to use and understand Windows-based software, MS Excel, ERP Sales Module, Internet Research, and Salesforce.
• Self-motivated with the ability to handle fast-paced work.

Traits of Our Successful Employees

• Uphold company core values: Serving Others, Long-Term Relationships, Strong Work Ethic, High Integrity, and Culture of Opportunity
• Concern for quality
• Attention to detail
• Willingness to help out where needed