Job Information
Accenture Supply Chain and Operations – Aftermarket Services – Senior Manager in Mountain View, California
This role can sit anywhere in the US as long as it is near an Accenture Corporate Office
We are:
Accenture Supply Chain & Operations practice who specializes at the intersection of f unctional c onsulting, d ata, & t echnology . Our Fortune 500 clients all the way through p rivate e quity backed portfolio companies need big-picture change, so we come at their challenges from all sides with functional insights, data power, digital leadership, and extensive industry know-how . It’s our job to show clients how to take major leaps forward in planning, procurement, manufacturing, fulfillment , and service while becoming more sustainable and resilient. How do we do it? We call out the most important metrics. We cut costs, optimize capital, improve response times and consider ESG values. We connect suppliers and customers across the extended supply chain. And we create strategies and operating models that really work.
You are:
A Supply Chain and Operations professional with deep expertise in aftermarket services who helps clients develop strategies and operating models that integrate the E2E service value chain as well as connect suppliers and customers across the extended supply chains. You have deep expertise in the Aftermarket space helping clients solve challenges in the E2E service value chain – product design, customer service, spares forecasting, supply / inventory / & materials planning, forward fulfillment, order management, field service & repair, reverse logistics & returns, and warranty management . You use your data skills to develop and implement strategies that improve the entire supply chain process by applying cost efficiency, increas ing business effectiveness, and creat ing synergies and collaboration across companies. You’ve also got the communication skills to make sure that everyone understands your ideas and how to get them working as quickly as possible. Your experience means that people look to you for guidance and ideas. And you know how to make sure teams get their work done on time, every time .
The work:
Find solutions to clients’ supply chain and operations aftermarket services related challenges
Spot and solve challenges using your analytical & strategy skills to dive into data and compare vs. industry peers
Lead workshops that look for ways to improve organizations and processes
Determine what methods and procedures to use when completing projects
Give clients insights that help make their companies work better, faster, and more efficiently
Challenge legacy ways of working using constructive techniques that fuel client growth
Use digital tech to help clients find new ways to make their o rg s more effective and efficient
Lead small to medium sized teams with diverse backgrounds skills and knowledge
Effectively manage and coach others, collaborating with internal and external parties
Support client sales origination and thought leadership development
Ensure that projects help clients meet their key goals
Drive a positive impact in the communities where we work and live
Use the latest analytical tools and digital tech to help clients find new ways to understand how to make their organizations more effective and efficient
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here’s what you need:
Minimum of 8 years of experience working on Supply Chain initiatives
Minimum of 5 years of experience working on Aftermarket Services initiatives
Minimum of 8 years of experience working in one or many of the following industries : Utilities, Industrials, Automotive & Mobility, High Tech, Software & Platforms, Aerospace & Defense
Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s degree, must have equivalent minimum 6-year work experience
Bonus points if:
External experience at a consulting firm or internal consulting experience in a role equivalent to Senior Manager level within industry.
You have a deep specialization in one or many of the following aftermarket service-centric skills :
Strategy & Growth: s ervice s trategy ; s ervice o fferings / aaS ; s ervice contract profitability
End of Life / Supersession / Last Time Buy of parts
Spare parts P lanning & I nventory M anagement: s pares forecasting / demand planning ; i nstall base / failure - rate - driven predictive spare parts planning ; s uppl y / m aterial / d eployment planning ; MEIO / i nventory optimization ; i nventory segmentation / classification
Reverse Logistics / EOL Disposal : r everse logistics ; r eturns analytics ; c ircular economy
Warranty Management: w arranty analytics ; w arranty transformation
Repair / Maintenance: w ork o rder m anagement ; p redictive asset maintenance ; r eliability ; s ervice and maintenance strategy ; m aintenance resource allocation
Digital Thread: i nstall base management ; feedback loop ; product / BOM traceability
Field Force enablement / Field Service Mgmt . : i ntelligent service contracts ; d igital field force optimization ; f ield s ervice s cheduling
You have the proven ability to work creatively and analytically in a problem-solving environment
You excel in building and developing relationships, overseeing complex programs and demonstrating leadership
You’ve earned an MBA or equivalent graduate degree
You have a functional-level understanding of aftermarket specific or general planning & execution technology solutions
Lean or Six Sigma qualifications
You can use the latest data analytics tools to spot opportunities for improvement
Prior experience in driving insights using visualization tools ( i.e. Power BI, Tableau, Alteryx) and analytics tools ( i.e. Adobe Analytics, Google Analytics)
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)
Role Location Annual Salary Range
California $132,500 to $302,400
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Minnesota $132,500 to $261,300
Maryland $122,700 to $241,900
New York $122,700 to $302,400
Washington $141,100 to $278,200
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