Shire Jobs

Administrative Specialist - Technical Center

Job ID: 2024-2293

Category: Administrative/Clerical

Type: Hourly (Full Time)

Pay/Salary (Min): USD $16.29/Hr

Pay/Salary (Max): USD &17.81/Hr

Overview

Mid Michigan College seeks individuals who: value collegiality and mutual respect; use data in decision-making; are innovative; are service minded; are goal-oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction.

Provides professional secretarial, administrative and customer service support for all programs and training activities of Technical Education Centers. Assists as needed with administrative support for the Central Michigan Manufacturers Association (CMMA), and Small Business Development Center (SBDC) including attending off campus locations, meetings and events. Travel between campuses may be required based on training/events.

Responsibilities:

Serves as front line contact for individuals seeking information about Technical Center programs. Provides prompt customer services to incoming phone calls, walk-in traffic, and requests from staff and outside contacts.

Assists with daily operations and programs. Creates reporting documents, coordinates calendars and schedules meeting activities, conference event coordination, and credit card statement reconciliation.

Assists with completion of training contracts with area businesses as necessary.

Assists with program class scheduling (clinical sites, classroom, etc.) catering, preparation of training documents, processing invoices, customer billing, ordering supplies, course registration forms, verifying enrollment registration, drug screenings, background and immunization checks, records and file management for accreditation, and written/verbal correspondence as needed.

Assists with program student scheduling to include: student contact, student tracking and follow up, creating completion certifications, student evaluations, graduate follow up, etc.

Collaborates with Enrollment team on student registrations and data submission using college's administrative software. Arrange final assessments for students as required by program. Maintains filing systems for office records, files and online reports. Maintains relationship with referral agencies, such as MiWorks and other partners. Work with cashiers to arrange payments for students under special circumstances.

Assists (and attends when necessary) meetings and events (scheduling rooms, arrangements for catering, organizing materials, supplies, etc.) for the Harrison and Morey Technical Education Centers, Technical Advisory Boards, CMMA and SBDC. Ability to take meeting minutes.

Assists with program marketing to include: initiating and maintaining mailing and email lists, program guides and information, reports, help desk tickets, room schedules, etc. Updates web pages to include: training calendar information, course information and Moodle. Creates newsletters and other documents, and may use Constant Contact.

Assists with the selection, scheduling and orientation of work study students and delegates work as appropriate in working location.

Supports and serves as a role model for our mission, vision, strategic and service initiatives. Adheres to the organizational core values and departmental policies and procedures.

Per the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act),a federal consumer protection law, your job position entails functions that meet the definition of a Campus Security Authority (CSA). CSAs have a duty to report any crime to the College's Clery Compliance Officer. This information may be disclosed to them directly, through third-party, or witnessed. As a CSA, you are requ