Job Information
Mid Michigan College Community Relations Specialist in Mt Pleasant, Michigan
Job ID: 2024-2301
Community Relations Specialist
Category: Administrative/clerical
Type: Hourly (Full-Time)
Pay/salary (Min) USD $18.14/Hr.
Overview:
Mid Michigan College seeks individuals who: value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction.
Provides administrative and clerical support to enhance Mid's community outreach and advancement across a variety of departments. Primary duties include developing, implementing and coordinating community outreach events and lifelong learning offerings.
Responsibilities:
- Coordinates, supports, and attends numerous special events and fundraising activities.
- Performs tasks including mailings, database management, data entry, reporting, etc.
- Schedules and coordinates, community relations committee, and other meetings including making catering arrangements, communications, room reservations, material preparation, minute taking, etc.
- Oversees scheduling for community personnel/organizations for rooms specified for community events (non-classrooms).
- Initiates verbal and written communications with multiple internal and external stakeholders, to include writing press releases, correspondence, social media, and other materials.
- Assists with the development of Mid publications. Updates and monitors web pages as needed.
- Supports positive constituent relations by providing excellent customer service through effective communication, a clear understanding of college systems, and displaying enthusiasm for college programs.
- Assists with education class/workshop topics for lifelong learning and coordination with appropriate instructors.
- Serves as a liaison between Mid and potential off-campus lifelong community education sites. Ensure appropriate mix of courses are located at in-district and out-district locations.
- Works with facilitators/instructors in development of lifelong learning class offerings.
- Provides assistance in tracking and scheduling for Mid's internal volunteer program.
- Serves as a role model for Mid's mission, vision, values, and customer service initiatives. Adheres to the organization's policies and procedures, and compliance guidelines.
- Performs other duties as assigned.
Qualifications
Knowledge, Skills, Abilities:
- Demonstrated excellent written and verbal skills.
- Strong organizational skills.
- Effective time and project management skills.
- Ability to work independently and as a member of a team.
- Strong interpersonal and customer service skills.
- Ability to listen and resolve issues or concerns in a timely and effective manner.
- Computer skills using multiple office applications.
- Proofreading and editing skills
Education, Certification, Licensure:
- Associate's Degree required.
- Bachelor's Degree in Business, Communications or related field preferred.
Experience:
3-4 years in customer relations/service required.
Previous experience with event planning preferred.
Previous experience working with large constituent groups a