Job Information
Nielsen Operations Production Specialist in Mumbai, India
At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.
Position Overview
Credit Specialists understand and interpret crediting policy and procedures to properly assign listening credit from Audio diaries.
Job Responsibilities
Assign listening credit to diary entries not automatically credited by the system
Understand and interpret a complex set of business rules and procedures to appropriately assign credit
Utilize Radio Station Information (RSI) and/or other data tables to assign entry credit.
Review diarykeeper entries and/or diary images to assign appropriate and consistent credit within a sampling unit for a survey and phase.
Input information into the Diary Processing & Crediting (DPC) application
Manage assigned workload and adapt to reprioritization as necessary
Adhere to quality and productivity goals
Maintain files and reports
Adhere to policy guidelines to determine acceptability of data conditions present in inputs and outputs of production system/process.
Understand the crediting process and workflow
Assist with special projects as needed to meet critical operations and/or client concerns.
Position Requirements
High School degree required.
3 years experience in a production or related environment
Proficient in a Windows based environment
Proficient in Microsoft Office, the Google Suite of tools, and internet research including use of various search engines
Exhibits excellent analytical, research, and decision making skills
Ability to track complex processes that are in various stages of production
Ability to work in a fast-paced production environment and meet tight delivery deadlines, while maintaining a high quality level
Excellent verbal and written communication skills
Ability to communicate, interact, and work in a team environment
Must have a stable internet connection and ability to work from home in a quiet setting
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