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Summary Position is with the Eastern Oklahoma Health Care System (EOVAHCS) in the Pathology and Laboratory Medical Service. The multi-skilled Health Technician performs a wide range of functions which include compliance to Clinical Laboratory Improvement Amendments (CLIA) and The Joint Commission regulations for laboratory testing, clerical, and health technician functions. The Health Technician uses knowledge of technical methods and procedures to carry out a variety of essential duties. Responsibilities Major Duties: Operate guidelines to determine technical factors, sets controls, calibrates, and operates equipment and instruments such as occult blood analyzer. Ensures proper cleaning and performs minor maintenance of laboratory equipment and adjust as needed. Under the direction of the Lab supervisor, is responsible for maintaining records for point of care testing and maintenance on laboratory machines. Accepts patient orders, prints labels, selects proper tubes and containers, PPE, labels specimens with all required information in front of the patient; collects blood following proper tube collection or and without contamination. Determines the correct handling environment for each specimen submitted for referral laboratory testing and performs processing procedures which may be difficult, complex or non-standardized and may involve delicate and exacting steps working with specimens that may be irreplaceable such as tumor biopsy or aspirate. Ensures fire, safety, disaster and infection control procedures are implemented by staff; utilizes protective and supportive devices which comply with Personal Protective Equipment Infection Control Standards. Processes tissue cultures and specimen samples related to pathology testing which require difficult specialized procedures. Instructs patients on proper specimen collection procedures to ensure specimens are acceptable for testing. Prepares specimens to be sent to outside laboratories, including reference and sharing laboratories, for testing not done at this laboratory; assures the proper specimen was collected, records in the send-out book, puts specimen in the proper receptacle, packages specimen to maintain the correct temperature during shipping, completes and checks paperwork, and sends specimen to the correct laboratory. Answers telephone calls, and coordinates information and actions relating to patient care and services; assists patients, visitors, and others requesting information, guidance, or referral for special assistance. Works cooperatively with a variety of individuals, including patients, staff, and visitors, always portraying a positive image and providing satisfactory customer service. Uses courtesy and sound business etiquette in all interactions, whether interpersonal or telephonic. Performs patient care procedures such as collection of lab specimens, applying dressings, and adjusting simple supportive equipment. Prepare patient for blood or collection according to College of American Pathologists(CAP) and The Joint Commission(TJC guidelines; follows proper patient preparation and venipuncture while following sterile collection techniques and bandage patient appropriately following collection. Performs patient care procedures such as collection of lab specimens, the proper collection and handling of various specimens including venous blood, instructs patients on proper specimen collection procedures to ensure specimens are acceptable for testing. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Various. Work schedule will be determined based on needs of the facility. Position Description/PD#: Health Technician/PD14453A Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/31/2025. An Individual Occupational Requirement must be met by all applicants applying for GS 4 and above: Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. OR Education: For GS-5: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of medical and technical terminology, and phlebotomy skills suggest collection of blood samples by venipuncture or arterial puncture procedure methods. Knowledge of applicable public laws and/or applicable VA policy, regulations and station directives. Knowledge of Privacy Act, Freedom of Information Act and HIPPA as it relates to release of information on patients and the privacy of patient information. Knowledge of medical and administrative records systems. Knowledge of College of American Pathology regulations and proficiency testing. Ability to interpret rules, regulations, policies and procedures to make sound decisions. Ability to deal with a variety of individuals with tact and diplomacy. Ability to complete assigned projects such as reports and reviews in a timely manner. Skill in the use of tools, materials and specialized laboratory equipment. . OR, Education: Graduate education or an internship meets the specialized experience required above GS-5 only in those instances where it is directly related to the work of the position. Physical Requirements and Work Environment: The work requires much walking through the clinic, with occasional requirements to lift objects, computer work and operating office equipment. The positions require the ability to process written and electronic information. The work requires the ability to physically control or defend against emotionally distressed patients. The work requires above average agility and dexterity due to the fine skills of some of the point of care lab testing. The work may require heavy lifting of equipment or patients. The incumbent may be required to commute between two outpatient clinics within the workweek, depending on the clinic workload. The work environment involves risks typically associated with performance of laboratory work. Work involves regular and recurring exposure to moderate risks or discomforts that require special safety precautions. Environment may involve infectious diseases, contact with or disposal of body secretions, verbal and physical abuse from emotionally distraught individuals and/or working around equipment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information "Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act." Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.