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Lovering Auto Group Full-time Customer Service Representative in Nashua, New Hampshire

Full-Time Automotive Business Development Representative

Starting at $17-$20 per hour PLUS monthly commission

If you are dependable, eager to learn, and have great communication skills, we want to hear from you!

Lovering Auto Group, NH’s largest Volvo dealer for over 25 years, is growing and looking for a full-time Business Development Representative. We are family-owned and operated with our central office located in Nashua, NH.

We’re looking for a team player who can multitask and wants to work in a fast-paced team environment. Our Business Development team manages inbound and outbound inquiries for both sales and vehicle service maintenance and repair.

Customer Service Responsibilities:

  • Performing inbound and outbound phone calls and emails for 3 dealerships

  • Set appointments for customers who need to utilize our service department by a multitude of various avenues of communication workflows.

  • Maintaining current customer’s scheduled maintenance by reaching out to remind and schedule any needed routine maintenance appointments.

  • Oversee all sales inquiries, both via phone and email, by answering questions to the best of your ability and to route any leads to the appropriate manager.

  • Reaching out to customer leads to inquire if they have additional questions or needs in order to proceed with a sale.

  • Maintain a positive relationship with customers to ensure repeat business.

  • Keeping track of customers who are looking for specific features or vehicles and reaching out once we have what they're looking for.

  • Schedules can vary but shifts will end at either 4 or 6 pm

    Job Requirements:

  • Previous experience with phones and emails is a plus

  • Experienced various web based applications

  • Working knowledge of Google/Google Drive and Microsoft Applications

  • Be a proactive self-starter

  • Team oriented - our environment encourages teamwork. When each of us succeed we all succeed

  • Positive attitude

  • Excellent Communication Skills

  • Professional appearance

  • Must be able to multitask

    What we will provide for you:

  • Competitive hourly pay

  • Flexible 38-40 hour a week work schedule

  • Just in the past year we have had a cookout, BBQ food truck, Kona ice truck, Canobie Lake Park Family Fun Day and more fun Employee Appreciation events!

  • Generous PTO Package that begins on DAY ONE and increases after 3 years

  • Employee matching 401K program

  • Medical, vision and dental benefits

  • Higher education tuition assistance

  • Employee purchase discounts

  • Focus on employee wellness, including an in-house gym

    About Lovering Auto Group:

    We are different from the typical car dealership. Or at least that's what our employees and customers think. We are in business because we know how to make buying and servicing a vehicle fun and easy. It starts with being transparent from the moment customers visit our website through when they take delivery of their new car. The living proof is in our reputation. We've been consistently rated Best Auto Dealer in Concord, Nashua and the Lakes Region by Best of Surveys for well over six years, and we're also one of the largest Auto Dealers, Family-Owned Businesses, Women-Led Businesses and Private Companies in the State

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