Job Information
HCA Healthcare Case Management Virtual Onboarding Manager in Nashville, Tennessee
Description
Introduction
Do you want to join an organization that invests in you as a Case Management Virtual Onboarding Manager? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Case Management Virtual Onboarding Manager like you to be a part of our team.
Job Summary and Qualifications
The Manager of Case Management Virtual Onboarding (CMVO) Education is primarily responsible for the coordination, development, and delivery of virtual onboarding to support the Case Management Onboarding program. Working in a variety of mediums, this position is responsible for the development and delivery of a comprehensive education program related to onboarding new RN Case Managers and Social Workers. The Manager will work closely with the Hospital Case Management (HCM) Education Director to learn about upcoming changes in Case Management and will be responsible for assisting in the development and maintenance of all education materials as new processes are implemented.
The Manager will work under the direct supervision of the CMVO Director and with other members of the corporate Case Management Department.
Major Responsibilities:
Executes the annual CMVO education strategies.
Prioritizes CMVO education projects based upon the needs of the business and in accordance and alignment with company strategy.
Works collaboratively with the CM Education team to develop education standards.
Develops, shares, and leverages best practices, standard templates and tools across the education team.
Assists with the development and implementation of the CMVO website strategy.
Assists with the CMVO communication plans related to cohort implementations.
Assists in managing the administrative work for the CMVO cohorts including but not limited to: tracking the cohort members and attendance, setting up the classes in HealthStream, managing the Jane assessments, scheduling the WebEx classes, maintaining the cohort chats in WebEx Teams, contacting and scheduling guest speakers, and maintaining and editing the CMVO curriculum.
Assists in managing the CMVO education materials ensuring they are updated and developed using a consistent, efficient process and that the final deliverables meet the agreed-upon performance metrics for adoption, knowledge and proficiency attainment, and skill sustainment.
Teaches the curriculum CMVO program including all core content, RN and SW specific courses, conducting one on ones with the learners as well as helping the learners navigate the technology and applications.
Learns the role of a HealthStream Administrator to manage the CMVO curriculum and classes.
Develops a culture of high performance and continuous improvement that values learning and a commitment to quality.
Communicates timely and effectively in a matrix environment.
Works with CMVO Director and AVP Education to adjust education strategy to respond to changing business needs.
Works independently with minimal guidance. Acts as a mentor and supports colleagues.
Escalates issues to CMVO Director as necessary.
Performs other duties as assigned.
Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.
Education & Experience:
Bachelor's degree required
Master's degree preferred
3+ years of experience in with professional experience required
3+ years of experience in Education Team Management Experience preferred
3+ years of experience in Education development processes (ADDIE), instructional design, adult education theory, and various modes of education delivery, especially e-Learning and distance education required preferred
3+ years of experience in managing, designing, and developing online instructional design preferred
3+ years of experience in and knowledge of the e-learning toolset including Articulate Storyline and Captivate preferred
3+ years of experience in LMS (Learning Management System) administration, such as HealthStream preferred
3+ years of experience in of Atlas administration and HTML editing tools preferred
3+ years of experience in education facilitation skills, including virtual delivery, live instructor-led delivery, and e-Learning / recorded media preferred
3+ years of experience in Experience in healthcare operations and Case Management preferred
3+ years of experience in Excellent executive level interpersonal skills and the ability to work within a highly matrix environment is a must required
5+ years of experience in Excellent communication and presentation skills, both written and verbal required
Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
Occasional Travel: The job may require travel from time- to-time, but not on a regular basis.
HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Case Management Virtual Onboarding Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.