Job Information
HCA Healthcare PRN PBX Operator in Nashville, Tennessee
Description
Introduction
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) PRN PBX Operator with TriStar Skyline Medical Center you can be a part of an organization that is devoted to giving back!
Benefits
TriStar Skyline Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the TriStar Skyline Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic PRN PBX Operator to help us reach our goals. Unlock your potential!
Job Summary and Qualifications
The PBX Operator is responsible for operating the hospital switchboard and pager system, as well as implementing all emergency plans according to hospital policy. The candidate will need to be flexible with shifts, including day, swing, or 3rd shift. While dayshift opportunities are limited due to the possibility of reassigning operators, occasional coverage may be needed for last-minute call outs. The PRN role is primarily utilized for call outs and PTO coverage, and candidates may be scheduled for a few days when requests are being filled. Additionally, candidates will undergo a two-week training period, with the possibility of scheduling flexibility within that timeframe, although consecutive training days are preferred for better retention of PBX duties.
What you will do in this role:
Receive and direct all incoming calls to the appropriate party in a timely and professional manner.
Coordinate with hospital units and staff during visitation times, providing excellent customer service to all stakeholders.
Coordinate with RESPOND on individuals presenting for assessments and maintain the EMTALA log.
Assist customers, patients, and families during phone calls and visitation times, as well as those waiting to be seen by hospital staff.
Coordinate business office tasks such as meal ticket management, safe entries and removals, mail distribution, and vehicle sign-ins/outs.
What qualifications you will need:
High School Graduate or GED.
Customer service experience preferred.
Previous PBX, switchboard/multiline business telephone system experience preferred.
Ability to work PRN schedule.
TriStar Skyline Medical Center is a 250+ bed facility. We are Tennessee's first comprehensive stroke center and a national leader in neuroscience. In addition, we are equipped with 3 helipads, new ICU and Medical/Surgical floors, and burn care services. We offer a CARF accredited Inpatient Rehabilitation program and are an ACS verified Level II Trauma Center. As an Accredited Chest Pain Center with PCI, TriStar Skyline is a leading provider of emergency heart care.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our PRN PBX Operator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.