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Xerox Transformation Program Manager in Nashville, Tennessee

Transformation Program Manager

General Information

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Country

United States

Department

INFORMATION_MANAGEMENT

Date

Monday, December 16, 2024

Working time

Full-time

Ref#

20034625

Job Level

Manager without Direct Reports

Job Type

Experienced

Job Field

INFORMATION_MANAGEMENT

Seniority Level

Mid-Senior Level

Currency

USD - United States - US

Annual Base Salary Minimum

103,440

Annual Base Salary Maximum

206,880

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .

Monthly: Monthly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Purpose:

This role is responsible for leading the strategic roadmap for Global Business Services (GBS) as part of Xerox’s Transformation initiatives, aimed at driving enterprise transformation and delivering $300M in incremental operating profit by 2026. The position requires aligning GBS operations with Xerox Reinvention milestones, optimizing processes across four key business lines, and developing the foundational technical capabilities required to achieve the company’s financial and strategic goals. The role serves as a critical connector across the program to ensure the successful execution of the company’s reinvention strategy.

The role interacts directly with the Executive Committee, Global Process Owners, Business Process Leads, the Xerox Reinvention Office, Reinvention workstreams leaders, initiative owners and functional liaisons and functional leaders, with an expected close partnership with the other leaders in GBS, in particular the Chief Information Officer and the Chief Data Officer.

The position is remote (east coast hours preferred) with expected travel to corporate offices regularly and as needed.

Responsibilities:

Build the Plan of Plans

  • Build a plan that ties together the milestones, the quick wins, reinvention workstreams – this plan will be built and managed so that it supports our overall vision

  • Within the plan, a ramp to our go live dates with dependencies clearly called out

  • Baselined and managed through Zero Float activities across the firm at large – this role will touch just about every executive in the firm to ensure that there is a path to completion

  • Milestone plan reflected from TCS into our Plan of Plans and decisions become predecessors or successors to that

  • Align the reinvented fast track business capabilities through the GBS service owners

  • Align the interim releases (major and minor) for GBS woven into the plan of plans

  • Create the GBS “Plan of Plans” to represent the path to continuously more efficient destinations, based on milestones and iterative release schedules, that progressively achieve greater operational effectiveness and higher-quality experiences for clients, partners and employees, all in an environment with less complexity (both technology and operations)

Program Leader

  • Ensure Xerox does not deviate from the “Clean Core” methodology on SAP S/4 HANA by participating in the change review board associated with material changes requested by Global Process Owners

  • Ensure scope is sufficiently documented and capabilities are delivered to fulfill those requirements in the new enterprise architecture and meet the firms Reinvention strategy, including a revenue mix shift, margin expansion and broad-based leveraging of GBS effectively

  • Work with regional leadership teams when required to ensure that the appropriate resources are identified and aligned to achieve the intended cost savings targets

  • Champion project Fast Track across all Global Process Owners and Business Process Leads through, among other things, leadership of and participation in design workshops

Experience/Education:

  • Prior work leading within a large-scale business transformation program that included a new enterprise architecture built around a new ERP foundation

  • Understanding the typical delivery lifecycle and appreciates the level of business change required alongside technical delivery

  • Proven ability to lead a team i.e. set goals, motivate, coach, give feedback and retain control

  • Proven stakeholder management skills across all levels of an organization

  • Ability to spot inefficiencies and improve current ways of working, i.e. continuous improvement mindset

  • Confidence to provide inspirational leadership in challenging situations, able to influence at board and executive level under pressure

#LI-MD1

#LI-REMOTE

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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