Job Information
OMNI GLASS & PAINT LLC Customer Service/Order Entry in NEENAH, Wisconsin
JOB REQUIREMENTS: ABOUT OMNI: Omni Glass & Paint has been in business since 1967. Since then, Omni has become one of the largest glass and paint contractors in the state of Wisconsin. Omni has thousands of projects to its credit, providing innovative project ideas from homes to hospitals; banks to office buildings, terminals to technical schools. ESSENTIAL DUTIES AND RESPONSIBILITIES: Accurately prepare quotes/orders/order confirmations in a timely manner by calculating or computing billing amount. Accurately perform data collection and cost analysis throughout the department Routinely communicate directly with customers using exceptional written and oral skills regarding (product information, order status, shipping/delivery updates) Accurately issue credit memorandums in a timely manner by identifying returns or incorrectly billed materials or services. Performs general office duties as needed including, but not limited to, answering phones, filing, special projects, assisting in physical inventory counts, and other duties as assigned. Additional duties as assigned QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent. 1 or more years of related experience in customer service setting preferred Ability to learn new software programs in a timely manner - required Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively write routine reports and correspondence. Ability to speak effectively with customers and employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percentages Ability to effectively solve problems. Must be able to meet the attendance requirements. Proficient use of Microsoft Office Suite. Minimum of one-year experience working with an ERP system - preferred Able to follow instructions. Ability to work professionally with others. Self-directed and able to prioritize tasks. Omni Glass & Paint, LLC is an Equal Opportunity Employer and Encourage Minorities, Female, Protected Veterans and Individuals with Disabilities to apply. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: humanresources@omnigp.com