Job Information
Dartmouth Health Case Manager in New London, New Hampshire
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GENERAL SUMMARY
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Manage the resources necessary and appropriate for the provision an achievement of patient care outcomes, in collaboration with the clinical team, providing leadership for the management of patient care and resulting outcomes.
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FUNCTIONAL DUTIES AND RESPONSIBILITIES
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Clinical Case Management
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• Determines patient needs and resources within 1-2 business days of admission. Initiates discharge planning process.
• Maintains communication with UM coordinator regarding assessments, outcomes, and projected lengths of stay.
• Serves as a resource to the healthcare team, communicating with the physician, consultants, and all members of the healthcare team.
• Participates with the physician/multidisciplinary to review the plan and progress of care, to evaluate the effectiveness of interventions and to recommend modification(s) to the plan, as necessary to meet identified patient care goals.
• Collaborates actively and functions in a multidisciplinary department to provide comprehensive full spectrum care coordination and discharge planning for each patient.
• Coordinates transfers to appropriate facilities when applicable.
• Secures authorization for needed additional patient services, as required.
• Serves as an educational resource to clinical staff around case management.
• Documents case management assessments and interventions as appropriate, adhering to current standards and policies.
• Coordinates family and patient meetings in order to develop a comprehensive plan of care during and post hospitalization.
• Supports the job functions of the other members of the OCM team, as needed
• Consults with and provides Case Management support to outpatient departments on case-by-case basis and as time allows
• Performs other duties as required or assigned.
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POSITION REQUIREMENTS
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Knowledge / Skills / Abilities
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Must have excellent written and verbal communication skills
Must be able to work as an integral player in a team environment
Basic computer skills
Demonstrated ability to be flexible and able to function under stressful situations
Good organizational and problem-solving skills
Clinical Pathways, utilization management, and discharge planning knowledge preferred.
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Experience
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3 years of experience in a clinical or community care setting.
Experience at a Critical Access Hospital preferred
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Education
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Current BLS certification or ability to obtain w/in 30 days of hireAND
Graduate of an accredited school of nursing and licensed to work as an RN in the State of NH
Area of Interest:Allied Health/Clinical;
Work Status:M-F 8-4:30;
Job ID:5482
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.