Job Information
Windsor Court Hotel Grill Room Hostess/ Host in New Orleans, Louisiana
The Grill Rooms is seeking a friendly and professional Host/Hostess to join our team. The ideal candidate will be responsible for ensuring a positive first and last impression for our guests by maintaining a professional, pleasant, and helpful attitude while greeting guests, escorting them to their tables, and fulfilling their needs.
Responsibilities:
Greet guests with a warm and friendly smile
Escort guests to their table and present menus
Take reservations and manage the waitlist
Understand the menus and cocktail service in detail
Provide excellent customer service to guests
Work in a high-volume environment
Work a flexible schedule, including weekends and holidays
Answer multiple phone lines and take accurate messages
Operate POS system to process payments and manage orders if needed
Maintain a clean and organized host stand area
Requirements
1 year of customer service experience
Ability to work in a high-volume environment
Ability to work a flexible schedule, including weekends and holidays
Excellent customer service, written and verbal communication skills
Strong organizational skills
Ability to work multiple phone lines
Ability to operate POS system