Job Information
Live Nation Supervisor - Foundation Room House of Blues in New Orleans, Louisiana
Job Summary:
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
Responsible for assisting daily operations and overall business objectives in the Foundation Room.
House of Blues Foundation Room is an exclusive club for professional and personal entertaining. Foundation Room offers intimate upscale dining, exotic lounges, bars, and secluded Prayer Rooms perfect for meetings or social gatherings. Our Foundation Room member’s range from rock stars to corporate CEO’s and it is expected that all members and guest receive highly personal service and the highest level of standards at all times.
Responsibilities:
Ensure Fine Dining experience for both members & nonmembers
Maintain daily labor/timesheets
Oversee all schedules within Foundation Rooms
Conduct daily pre-shift in an upbeat and motivational manner
Follow up/follow through of subordinates in reaching goals (continual coaching and counseling)
Assist with the Hiring, Training & Development of Staff.
Follow the HOB Service Standards per Standard Operating Procedures
Housekeeping – conduct walk through
Maintain operational supplies
Maintain reservations
Oversee parties/special events in the room
Keep guest feedback log
Facilitate proper inter-departmental communication and organization
Qualifications
Tolerance of all cultures, music and art forms
Guest Relations
Food Preparation/presentation
Fine Wine knowledge
Fine dining Procedures
Some Financial & Operational skills
Ability to deal with intoxicated guests in a positive and safety minded manner
Knowledge of state, federal and local liquor laws and health code regulations
Ability to work late hours
Point of Sales Knowledge
High volume experience with a VIP club or upscale hospitality establishment