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Hyatt Director of Transient Sales- Property Based in NEW YORK CITY, New York

Description:

Dream Downtown, is seeking a seasoned Director of Transient Sales to champion all hotel transient segments including Business, Leisure and Luxury Travel. If you are ready to join a high performing sales team and one of Hyatt’s newest lifestyle brands, this may be the opportunity you have been waiting for!

The Director of Transient Sales is responsible for identifying, prospecting, securing, and managing all negotiated local and national accounts, in additional to optimizing visibility within the luxury and leisure travel markets in order to meet monthly budgeted room nights and room revenue.

Responsibilities include:

  • Generating hotel awareness through direct phone, email, and in-person sales efforts, as well as host familiarization trips, site inspections, and entertaining.

  • Attend trade shows and industry events, and evaluate effectiveness to ensure a proper return on investment.

  • Build effective relationships with consortia accounts, travel agencies as well as corporate negotiated accounts globally.

  • Work closely with the property Director of Sales & Marketing on the development of the hotel’s marketing plan.

  • Responsible for developing and updating strategic action plans to achieve established goals.

  • Review monthly production and adjust strategies accordingly.

  • Evaluate and initiate opportunities for developing new sources of business.

  • Accurately maintain and build the Salesforce database of clients.

  • Work collaboratively with regional and global offices to drive awareness and revenues from respective regions.

  • Work collaboratively with the hotel’s Director of Revenue to ensure the leisure and transient sales strategies are in line with the hotel’s business needs.

Duties may also include preparing and presenting effective proposals for clients, maintaining well organized documentation and reports, utilizing Hyatt systems and coordinating customer service requirements as appropriate. This position will also participate in Weekly Sales and Strategy Meetings.

This leader is expected to work as a team member with the sales staff and is in close contact with assigned support staff.

The salary range for this position is $90-$110K.

Benefits: We offer competitive salary, medical, dental, life insurance, short term and long-term disability, 401(k), and travel benefits. The salary range for this this position is $90,000 - $110,000. This position is also eligible for the Hyatt Sales Incentive plan.

Qualifications:

Qualifications

· A minimum of 3-5 years of previous progressive hotel sales experience.College course work in related field helpful.

· In-depth NYC market knowledge strongly preferred.

· A true desire to satisfy the needs of others in a fast-paced environment.

· Must be proficient in general computer knowledge including: Envision, Reserve, and Opera Cloud.

  • Must possess the following strengths: high energy, results driven, passion, motivational leader, effective and open communicator, effective in providing exceptional customer service.

· Has completed selling, negotiating, business writing and presentation skills training.

· Ability to work independently as part of a team.

· Community involvement and/or professional association is highly regarded.

· Strong relationships and client base within the Luxury Leisure market highly desired.

· Experience in a lifestyle or luxury boutique hotel is preferred.

· Excellent analytical, sales and negotiating skills with an established history of driving results.

· Outstanding customer relations, communication, presentation, and organizational skills are of utmost importance.

· Must possess the following strengths: high energy, results driven, passion, motivational leader, effective and open communicator, effective in providing exceptional customer service.

· Refined verbal, written, and presentation skills in English.

· Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

· Must be able to multitask and prioritize departmental functions to meet deadlines.

· Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

· Attend all hotel required meetings and trainings.

· Maintain regular attendance in compliance with Dream Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

· Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

· Must be solution oriented, including anticipating, preventing, identifying and solving problems as necessary.

· Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

· Must be able to maintain confidentiality of information.

  • Ability to Travel as needed to attend key industry events

· Perform other duties and special projects on a case by case basis.

Primary Location: US-NY-New York City

Organization: Dream Downtown

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: NEW012947

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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