Job Information
Research Foundation CUNY Operations Associate in New York City, New York
Job Title: Operations Associate
PVN ID: GS-2409-006441
Category: Administrative Services
Location: The GRADUATE CENTER
Job Description
General Description
About the role: We seek a full-time Operations Associate (OA) to work closely with our Director, contributing to organizational goals and ensuring a smooth flow of activities and processes. This is a new position with the flexibility to grow and adapt in response to the OA’s interests and aptitudes.
65% - Operations support:
Support our administrative operations such as reimbursements, account management, and project files management;
Act as first point of contact/ liaison with CUNY Graduate Center operations staff and RF CUNY, LMIS’ fiscal sponsor;
Support event planning and execution;
Support content development, formatting, and dissemination of our quarterly e-newsletter (the LMIS LaborLink);
Draft content for and upload updates to our website;
Contribute to grant proposal preparation.
15% - Project support: The OA will contribute to LMIS research projects through limited but key activities including quantitative data checks and organizing qualitative data collection such as structured interviews and focus groups.
10% - Research partner engagement and support:
Participate in meetings with research partners and stakeholders to agenda set, provide progress updates, and outline next steps;
Draft correspondence to research partners;
Draft invoices for completed work.
10% - Other organizational and assistance activities: The OA will contribute to other priorities as needed.
Other Duties
About us: NYC Labor Market Information Service (LMIS) produces workforce development and educational opportunity-focused research, evaluations, and strategic guidance. Comprised of expert researchers with diverse backgrounds and skillsets, from economics and data science, to program evaluation, education, and public policy, LMIS is the only New York City-based entity devoted to conducting mixed-methods labor market research and making the findings relevant and actionable to mission-driven organizations nationwide.
Housed within The Center for Urban Research at The CUNY Graduate Center and fiscally sponsored by The Research Foundation of CUNY, our partners include CUNY colleges and programs, city and state agencies, nonprofits, research organizations, unions, and philanthropies, as well as employers and internship/apprenticeship programs. To learn more about LMIS, visit our website at https://gc.cuny.edu/lmis.
Benefits of being an LMISer include:
Flexible work hours & hybrid work schedule
403(b) with 8% employer contribution (no match required by employee)
CUNY tuition remission
Health, dental, vision insurance
Generous leave policy
Friendly, collegial, intellectually stimulating work culture
Opportunity to see the “real-world” impact of your work
Individual professional development budget of $1,000 per year
A sample of how partners describe working with us:
“I asked LMIS to partner with us because of their agility in leveraging research and data to develop relevant top-quality tools and practices responsive to my priorities and the needs of our students…LMIS has the ideal balance of research-focus and client-focus."
“LMIS is a go-to for me! They have their fingers on the pulse of what’s happening in NYC's labor market.”
“We are delighted to partner with LMIS, an organization with a shared commitment to our goal of creating an academic plan for growth and scaling that is grounded in our identity as a Hispanic and Minority Serving Institution.”
Qualifications
About you: We’re excited to welcome a new LMIS team member who, like us, is intellectually curious and inspired by using research to benefit mission-driven organizations and the communities they serve. We’re seeking someone who shares our organizational orientation, which includes being collaborative with each other and our research partners, team-oriented, feedback-seeking, and emotionally intelligent.
Below are the skills and experience that are a good fit for this role:
Skills/ credentials:
Bachelor’s degree in a social science or related area, and 3-5 years of professional experience in a research, education, or consultancy setting;
Intermediate to advanced facility with Microsoft Office Suite;
Experience (and patience!) interacting over email with administrative and operations professionals;
Experience supporting events of varying size and scope;
Strong writing skills and experience writing for a diverse array of audiences;
Interest in developing and improving existing administrative systems as needed;
Proficiency with descriptive statistics and data manipulation (e.g., computing and recoding variables, merging files), and interpreting them in ways that are accessible to audiences with a variety of backgrounds and expertise.
Approach to work:
Intentional and deliberate in your words and actions;
Collaborative, curious, and generous in how you engage your professional ecosystem;
Committed to excellence and accuracy in your work;
Able to effectively give and receive feedback;
Responsible, dependable, and detail-oriented; and
Excited by working within a project-based and client-centered environment.
RFCUNY Benefits RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
Key Features
Department NYC LMIS at The Center for Urban Researc
Status Full Time
Annual Salary Range $50,000.00 - $60,000.00
Closing Date Nov 20, 2024 (Or Until Filled)
Bargaining Unit Yes
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