Job Information
Robert Half Accounts Receivable Specialist in New York, New York
Description
We are seeking a detail-oriented Accounts Receivable Specialist to permanently join our client's team in the luxury retail industry. In this role, you will play a critical part in ensuring accurate billing, managing customer accounts, and supporting our sales and operations teams. This position offers the opportunity to work in a hybrid environment, combining on-site collaboration and remote flexibility.
Responsibilities:
Billing & Invoicing
Accurately generate and distribute invoices for bridal orders, accessories, third-party services, and shipping using Red Horse software.
Record and track customer payments while resolving discrepancies between payments and invoices.
Monitor account activity, including deposits, installment payments, and final balances, to meet custom order and wedding deadlines.
Payment Management
Record and manage payments received through various channels, such as credit cards, PayPal, wire transfers, and checks.
Proactively follow up with customers to address overdue balances while maintaining a professional and courteous demeanor.
Partner with the shipping and sales teams to resolve customer inquiries regarding payments or invoices and facilitate the timely release of orders.
Customer Account Management
Address and resolve customer billing inquiries and disputes in a timely manner.
Collaborate with the sales team to ensure all client account issues are handled effectively.
Notify customers of upcoming payment deadlines and confirm account balances are cleared prior to product delivery or service completion.
Research and correct billing discrepancies, including those caused by product returns or cancellations.
Reporting & Analysis
Prepare and review accounts receivable aging reports to monitor outstanding balances.
Create and present regular financial reports to management and company leadership.
Compliance & Documentation
Adhere to company policies regarding refunds, cancellations, and payment plans.
Maintain accurate and detailed records of all accounts receivable transactions for auditing purposes.
Requirements
Minimum of 2 years of experience in accounts receivable or collections, preferably in the retail industry.
Proficiency in Excel and strong ERP system experience.
Excellent communication skills with the ability to interact confidently across departments.
Strong attention to detail, organizational skills, and the ability to meet deadlines.
A bachelor's degree in accounting or similar discipline.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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