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City of New York Compliance and Audit Coordination Manager in New York, New York

Job Description

The New York City Housing Authority (NYCHA) mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. NYCHA is the nation’s largest public housing authority, with an operating budget of $3.3 billion and approximately 10,600 employees who manage and maintain 326 developments that house over 400,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to over 200,000 additional families.

NYCHA’s Asset & Capital Management (A&CM) Division integrates and aligns the Authority’s existing development, modernization, and asset management work being carried out by the Capital Programs, Recovery & Resilience and Comprehensive Modernization departments. This includes a $4.5 billion capital program, one of the largest in NY State. The A&CM Division delivers comprehensive repairs to NYCHA buildings and apartments through innovative financing models, strong partnership with residents and other stakeholders, strategic, data-driven portfolio planning, and cost-effective project delivery and management. The Division also positions NYCHA’s housing portfolio for the future by incorporating innovative building materials, construction methods, and technology, improving residents’ quality of life while enhancing building performance and management systems.

The Quality Assurance Department monitors A&CM’s and contractors’ compliance with NYCHA’s policies and procedures, municipal and federal regulations, and contract specifications and provides strategic guidance to improve performance.

The A&CM Division’s Quality Assurance Department seeks a Compliance & Audit Coordination Manager. Reporting to the Vice President for Quality Assurance, with wide latitude for independent action and decision making, the responsibilities of the selected candidate will include, but are not limited to, the following:

  • Direct complex technical research and analyses related to developing the agency's policies, programs, and projects.

  • Coordinate with Division staff to investigate and address areas of non-compliance and to respond to oversight entities on these matters.

  • Manage staff and consultants working with SMEs in multiple departments to create and/or update procedures relating to A&CM operations.

  • Recommend and assist in developing procedures for administration of contract and procurement activities, such as solicitation, awarding and processing of bids and contracts, monitoring performance of vendors and contractors, and effecting contract changes and modifications.

  • Conduct reviews of A&CM operations and processes to identify areas of deficiency.

  • Perform reviews to assess contractors’ compliance with contract requirements and other mandates.

  • Assist with the revision of contract language and forms.

  • Manage difficult and responsible professional organizational research work.

  • Make recommendations to executive management to obtain optimum efficiency in the utilization of staff and resources and to address gaps in compliance.

  • Prepare related reports and correspondence.

  • Report on key performance indicators identifying the statuses of key operations and strategies to address areas of low performance.

  • Create and maintain related workflows, guides, presentations, and information sites.

  • Train staff and develop work templates and guides.

  • Review and track invoices submitted by QA consultants to ensure that hours billed are supported by appropriate documentation and that contract capacity exists.

  • Spearhead initiatives and special projects to strengthen internal operations.

NOTE: Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Staff Analyst to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:

https://bit.ly/55aProgram

Additional Information

  1. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE.

  2. Candidates with permanent civil service status in the titles of Administrative Management Auditor, Administrative Contract Specialist, and Administrative Procurement Analyst will also be considered.

  3. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

  4. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

Qualifications

  1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

  2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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