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JPMorgan Chase Customer Analytics - Data Scientist Lead in New York, New York

Be a key component in building a comprehensive understanding of Chase customers and their behaviors that will drive business growth.

As a Data Scientist Lead, in our Customer Analytics Team, you will be responsible for comprehending the needs of Chase customers and generating valuable insights.

Job Responsibilities:

  • Synthesize analytical findings for senior business executives in written and verbal formats and influence decisions that impact Chase customers

  • Plan, execute, and deliver customer-centric analytical projects, including strategic analyses to serve a variety of segment-focused use cases (e.g., marketing, servicing, personalization) and segment-level dashboards that inform executives on critical KPIs

  • Work hands-on with various data assets (via SQL) to answer business questions, describe customer archetypes, financial needs and behaviors

  • Become a trusted partner and thought leader on customer data and analytics techniques

  • Develop a strong team environment with junior team members, built on respect and cooperation

  • Define metrics, evaluating results, drawing conclusions and insights based on data

Required qualifications, capabilities, and skills:

  • 6+ years of hands on experience in data and analytics, or related consulting in consumer financial services, with a proven record of high performance; Bachelor's degree in a quantitative, analytical, or related field

  • Strong SQL knowledge, including complex queries, stored procedures, etc

  • Expertise in Excel, PowerPoint and Project Management.

  • Familiarity working in cloud based environments and developing production level code to execute applications.

  • Experience with relational databases and query optimization to pull and summarize large datasets with focus on efficiency

  • Ability to develop advanced data visualization and presentations

Preferred qualifications, capabilities, and skills:

  • Advanced analytics experience, with preferred knowledge in one or more of these tools: Alteryx, Python, Snowflake, Tableau

  • Functional industry experience in banking, finance, marketing, credit/risk, technology

  • Master's degree in related field

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Brooklyn,NY $142,500.00 - $210,000.00 / year; Jersey City,NJ $142,500.00 - $210,000.00 / year; New York,NY $142,500.00 - $210,000.00 / year

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