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Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Operating core-banking for one of the world's largest payment processors requires diligence and experience designing and running highly available, highly scalable systems in production.

Worldpay is looking for a Site Reliability Engineer to help join a new SRE function within giving you the chance to shape best practices as we migrate our core acquiring platform to a cloud based micro-services architecture.

What you will be doing

You will join our engineering team and work with other key technical teams on the design, architecture and operability of our applications and take a lead in the development of world class monitoring and automation solutions.

You will work with engineering teams based in London, Bucharest and India to design, deploy, maintain Worldpay services, troubleshoot software and infrastructure issues, consult and innovate on core platform design and architecture, and help coordinate incident response.

• Help shape and build our next gen operations and deployment infrastructure.
• Perform design, infrastructure, and process reviews to help engineering teams in shipping reliable systems.
• Advocate for and apply best practices when it comes to availability, scalability, operational excellence and efficiency.
• Ruthlessly automate, improve and evolve our systems.
• Monitor, troubleshoot, and remediate platform issues and alerts.
• Engage with engineering team on-calls, helping to debug, improve, and optimize critical backend services.

  Key Purpose of the Role:

  To be an infrastructure Devops engineer in the Platform Engineering team and be accountable for overall infrastructure delivery, from design to implementation, both traditional on-premises and cloud-based infrastructure technologies, for a major business area - in this case Worldpay NAP.

  Manage infrastructure design, engineering & automation across all Worldpay NAP projects including cloud and on-premises, ensuring timely delivery of high-quality artefacts, high level architecture (Solution Approaches), infrastructure solutions, and designs, detailed specifications and engineering builds that meet the requirements of each project.

  Plan and prioritise the delivery of infrastructure according to project priorities - agreeing key milestones and managing day to day delivery, escalations and challenges to ensure key dates are met.

  Key Responsibilities:

• Help drive infrastructure engineering maturity & contribute to the overall technology strategy for both on-premises and cloud designs. Including hybrid cloud connectivity, edge services for cloud (CDN, global cloud load balancing, & DNS).
• Enabling dev engineering & product teams to move fast into production.
• Integrating network, infrastructure & operations concepts to deliver our solutions.
• Be accountable for the low level engineering and operational procedures for selected middleware products.
• Provide inputs into design of automation for full infrastructure deployments & integration into CI/CD pipelines.
• To liaise and interface with project managers, enterprise architects, solution architects, infrastructure domains and where relevant the business to ensure that Infrastructure Design & Delivery supports future technology strategy, business strategy and project requirements across all Worldpay business divisions.
• Where appropriate, contributing to and utilising the delivery of automation for cloud based infrastructure, on-premises infrastructure build, COTS product deployment, configuration, and integration.
• Take ownership of new initiatives and defining requirements and acceptance criteria for Proof of Concepts and taking suitable solutions into production.
• Deliver all solutions with an "automation first" approach that reduces and ultimately removes the need for any manual intervention for builds and deployments - ensuring consistency and speed for all environment delivery and change
• Ensure that standard design and engineer patterns and technologies are selected wherever possible and limit the overall Total Cost of Ownership of technology solutions for Worldpay.
• Ensuring each technical component & design conforms to standard design patterns for HA & DR, Security, Build Automation, Integration, Monitoring, Configuration Management etc.
• Take solutions from engineering environments and promote and build into Test, Pre-Production, and Production environments.
• Manage transition of infrastructure solutions into operational teams, including OAT and security testing.
• Ensure key milestones are understood, scoped, realistic and agreed with key stakeholders.

• Key Purpose of the Role:

  To be an infrastructure Devops engineer in the Platform Engineering team and be accountable for overall infrastructure delivery, from design to implementation, both traditional on-premises and cloud-based infrastructure technologies, for a major business area - in this case Worldpay NAP.

  Manage infrastructure design, engineering & automation across all Worldpay NAP projects including cloud and on-premises, ensuring timely delivery of high-quality artefacts, high level architecture (Solution Approaches), infrastructure solutions, and designs, detailed specifications and engineering builds that meet the requirements of each project.

  Plan and prioritise the delivery of infrastructure according to project priorities - agreeing key milestones and managing day to day delivery, escalations and challenges to ensure key dates are met.

  Key Responsibilities:

• Help drive infrastructure engineering maturity & contribute to the overall technology strategy for both on-premises and cloud designs. Including hybrid cloud connectivity, edge services for cloud (CDN, global cloud load balancing, & DNS).
• Enabling dev engineering & product teams to move fast into production.
• Integrating network, infrastructure & operations concepts to deliver our solutions.
• Be accountable for the low level engineering and operational procedures for selected middleware products.
• Provide inputs into design of automation for full infrastructure deployments & integration into CI/CD pipelines.
• To liaise and interface with project managers, enterprise architects, solution architects, infrastructure domains and where relevant the business to ensure that Infrastructure Design & Delivery supports future technology strategy, business strategy and project requirements across all Worldpay business divisions.
• Where appropriate, contributing to and utilising the delivery of automation for cloud based infrastructure, on-premises infrastructure build, COTS product deployment, configuration, and integration.
• Take ownership of new initiatives and defining requirements and acceptance criteria for Proof of Concepts and taking suitable solutions into production.
• Deliver all solutions with an "automation first" approach that reduces and ultimately removes the need for any manual intervention for builds and deployments - ensuring consistency and speed for all environment delivery and change
• Ensure that standard design and engineer patterns and technologies are selected wherever possible and limit the overall Total Cost of Ownership of technology solutions for Worldpay.
• Ensuring each technical component & design conforms to standard design patterns for HA & DR, Security, Build Automation, Integration, Monitoring, Configuration Management etc.
• Take solutions from engineering environments and promote and build into Test, Pre-Production, and Production environments.
• Manage transition of infrastructure solutions into operational teams, including OAT and security testing.
• Ensure key milestones are understood, scoped, realistic and agreed with key stakeholders.

• What we look for in our people:

  
  Our Personality and Behaviours

• Work Smart - We're constantly curious, looking for brilliantly simple solutions and we make things happen and achieve amazing results.
  
• Be Spirited - We are passionate about payments, our customers and colleagues. We are resilient and courageous in our thinking and actions.
  
• Be Supportive - We care about each other, our customers and our company and we are open and direct in our approach. We are always striving to do the right thing in the right way.

• Experience

  Essential

• Extensive AWS build experience, with wide PaaS capabilities knowledge.
• Experience with Infrastructure as code, esp with terraform, ansible & cloud formation.
• Experience with containerisation (Docker & Kubernetees) & on-prem server concepts (VMWare).
• Experience with hybrid cloud connectivity and concepts.
• Familiar with middleware products including but not limited to weblogic, tomcat, MQ.
• Extensive scripting knowledge, python, bash, ansible.
• Ability to take complex, multi-faceted ideas, objectives, or problems and work with them through to simple solutions recognising synergies and options.
• Strong interpersonal skills, demonstrating a variety of influencing styles to enable effective completion of tasks both individually and within groups. Builds sustainable relationships with colleagues and key individuals in the business and IT team from executive management through to technical levels.
• Shows a desire to take the initiative, moving issues forward with clarity. Demonstrates an ability to think 'outside the box' while defining solutions in a workable form.
• Ability to drive transformation for cost and service benefits.
• Ability to work within an agile environment.

• Skills and Abilities

  Essential

• INDUSTRY KNOWLEDGE - Understanding of financial services and the electronic payments space desirable. Understanding of industry best practice and trends, particularly as it relates to infrastructure, together with their application within a business context. PCI DSS experience highly beneficial.
• TECHNICAL KNOWLEDGE - Significant breadth of technical and strategic understanding in the infrastructure field, both in the traditional on-premises infrastructure and cloud based technologies.

• Evidenced track record of designing and delivering complex environments across various phases of the development to production lifecycle. E.g. Sandbox, Dev, SIT, UAT, Pre Production, Production, Performance.

  Extensive understanding across the breath of IT with a proven track record of infrastructure delivery in a variety of roles e.g. infrastructure design/architecture, systems administration, service management, infrastructure engineering, project management, application development.

  Evidenced track record of the development and maintenance of IT Infrastructure Designs, with applied understanding, at an enterprise level of security, server, storage & backup, cloud and database.

  Strong engineering background in at least two or more of the following areas

• Cloud
• Linux
• Windows
• VMWARE
• Database (Oracle or SQL Server)

• Strong architectural knowledge of the following areas

• Cloud
• F5 and load balancing
• Operating Systems
• Network topologies - VLAN & Firewall
• Virtualisation platforms
• Identity & Access Management
• Oracle Fusion Middleware

• Deep understanding of the SDLC and automated delivery pipelines.

  Strong knowledge of how to implement infrastructure as code - especially around test driven infrastructure as code.

  Desirable - hands on or architectural experience of

• Linux
• Windows
• Cloud Technologies (AWS, Google Cloud, Azure, Oracle Cloud)
• Load balancing technologies (F5, ELB and cloud based)
• Knowledge of infrastructure automation tools (Ansible, Terraform, scripting)
• Tomcat & Springboot
• Containers (Kubernetes, Docker, container registries and SDN)
• Cisco
• Oracle Fusion Middleware
• Cassandra
• CDN
• Software release tools (Jenkins, Nexus, security scanning)
• VMWare
• Oracle Databases & RAC

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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