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Union Settlement Educational Specialist: Hospitality in New York, New York

Union Settlement Association is an on-the-ground resource for East Harlem residents of all ages, and a passionate advocate for the needs of underserved communities. Since opening our doors in 1895, we have brought education, wellness and community-building programs to our neighborhood, empowering New Yorkers with opportunities to better their lives. More than 350 staff work in our organization, and our services impact 10,000 people every year. By helping our neighbors realize their goals, we build the vitality and success of East Harlem. For more information about Union Settlement, please visit our website at www.unionsettlement.org.Position:Education Specialist (Hospitality) Department:Adult EducationReports to: Director of Adult EducationHours:Part-TimeFLSA:Non-ExemptCompensation:$30-35/hr. Summary:Union Settlement Adult Education is seeking an Education Specialist (Hospitality) to provide in-person support on theory, concepts, and applications of digital literacy and for Hospitality certification through American Hotel & Lodging Education Institute. The Education Specialist reports to the Adult Education Director and has the overall responsibility of the development and implementation of the academic curriculum, program compliance and quality assurance. The agency has embraced the concept of a fully-integrated system of care for all consumers of service. This requires that all agency staff assess the client’s needs holistically and see it as their responsibility to connect the client with services needed - internal or external to the agency - regardless of the door through which the consumer enters the system. The ideal candidate will be a hard-working professional able to undertake a variety of teaching approaches. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.Responsibilities: The following duties are typically expected of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.•Responsible for instruction in the Hospitality Management program including but not limited to the following courses or curriculum area: Introduction to Hospitality, Front Desk Attendant, Guest Room Attendant services, Restaurant Server and Breakfast Attendant services. You need not have experience in every discipline to apply.•Develop and plan appropriate instructional strategies and alternative delivery strategies when appropriate.•Participate in staff development training or other activities or programs requested by the Department.•Assist and advise students who have problems with assignments, tests, grades, course content, career concerns, and other academic matters.•Comply with programs and funders policies and directions regarding student testing, record keeping, providing grades on a timely basis, evaluating student performance and maintaining availability for student assistance and counseling, etc.•Provide an engaging, interactive lessons that will teach students digital skills that they need to succeed in society. Lessons focusing on basic computer and mobile device skills, including website, internet, email, social media, privacy and internet safety are essential.•Must provide lessons covering basic to advance software skills, including Microsoft Office applications.•Teach computer literacy and mobile device skills, in a manner that builds student skill level and confidence.•Develop and/or utilize lesson plans that reflect an understanding of how best to teach reading, writing, grammar, listening, speaking, and technology skills in thematically organized and developmentally/culturally appropriate ways. •Identify program needs to the Program Director.•Assist case manager/office administration with students follow up.•Perform other duties as assigned. •Must be well-organized.•Must present material to students each day in an engaging and easy to understand manner. •Design and recommend individualized curricular needs for students.•Must implement a variety of instructional delivery methods, including group or individualized instructions•Prepare monthly narrative progress reports for all students. •Build an effective classroom environment that is conducive to learning and appropriate for adult learners.•Meet with Program Director providing updates on student and classroom progress.•Maintain and ensure HIPAA confidentiality of records (daily). •Other responsibilities are designated by funding source or program needs. Qualifications: •Bachelor’s degree, required; Master’s degree in Education, preferred•Minimum of three (3) years of experience teaching Hospitality related courses. •Minimum of three (3) years of experience teaching English to immigrant communities •Hospitality Instructor credential.•Ability and interest in working with diverse populations•Ability to instruct in a manner that develops confidence and encourages creativity•Ability to engage students who may have had no prior, or limited, access to technology and/or language learning.•Knowledge of principles and practices related to adult literacy, preparing lesson plans, and knowledge of various computer programs including Microsoft Office Suite•Must be a self-starter, highly-organized, patient and able to work well with others•Ability to use diverse teaching strategies to meet students’ learning styles, abilities, interest, and cultural backgrounds.•Excellent written and verbal communication skills•Knowledge of teaching strategies and learning modalities.•Frequently lifts and/or moves up to 30 poundsTo Apply: Please send cover letter and resume to: adulted@unionsettlement.org. Please indicate Education Specialist (Hospitality) in the subject of email. UNION SETTLEMENT IS AN EQUAL OPPORTUNITY EMPLOYER.

Minimum Salary: 30 Maximum Salary: 35 Salary Unit: Hourly

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