DHL Express, Inc. Field Services Operations Supervisor (New York, NY) in New York, New York
What makes DHL great? Our
People! We know each employee’s individual contributions make us the #1 Express
Delivery and Logistics Company in the world.
DHL Express is committed to
maintaining an environment that empowers every team member to make the greatest
possible impact on our business. Our corporate culture is about personal
commitment – to our business, to each other and to our global communities. DHL
is dedicated to being a great place to work. In addition to competitive
compensation packages, our employees enjoy a range of programs, services and
benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
We currently have a “Career”
opportunity for a Field Services Operations Supervisor in our New York, NY
station. As the Field Service Operations Supervisor, you will provide
operational management and support at various service center locations to
ensure efficient and timely pick-up and delivery handling of customer materials
and shipments. In addition, you will ensure compliance with safety, security,
regulatory, and DHL’s policies.
Responsible for overall efficient and effective Service Center
operations regarding pick-up and delivery personnel and services. Ensures all material is picked up and delivered from/to all area
accounts in accordance with DHL guidelines, customer expectations and
government regulations. Ensures safe, efficient and timely handling and transportation of
all customer materials. Works with sales management to promote DHL sales growth by
advising on customer activities and achieving specific customer call targets. When required ensures compliance with import/export regulations,
duties, and tariffs in some markets. Supervises a staff; responsible for hiring, coaching, training, and developing subordinate staff.
Typically requires BS/BA and 3-5 years experience in related
field, including at least one year of supervisory/leadership experience. Supervision in a union environment is a plus Complete understanding and wide application of principles,
theories, and concepts on the transportation/shipping industry. Knows and effectively uses fundamental concepts, practices, and
procedures relative to quality and productivity improvements, training,
budgeting and cost control, and progressive techniques in area of
specialization. Generally understands basic supervisory approaches
for work direction, motivation, and disciplinary action. Valid Driver’s License
and a Motor Vehicle Record that meets Driving Privileges standards
DHL is an equal
opportunity employer. We evaluate qualified applicants without regard to race,
color, religion, sex, sexual orientation, gender identity, national origin,
disability, veteran status, or any other protected characteristic. The EEO is
the Law poster is available here.