Job Information
Acosta Group Full Time Sales Associate, Google Store in New York, New York
DESCRIPTION
The Full-time Google Sales Associate will be expected to have a deep knowledge of the brands products and services in order to effectively empower the consumer using device and product discovery. They will be goal-driven and create a radically helpful consumer experience that promotes excitement around the brands ownership, by being the experts of the brands devices, software, and third party products and services in the brands Better Together ecosystem.
RESPONSIBILITIES
Meet and greet customers at entrance, listen to needs/interests and direct them appropriately
Build trust and authentic relationships with customers.
Educate visitors on features, functionality, and technical aspects of products.
Listen, acknowledge, and provide product solutions attributed to customer personal needs.
Be an expert in payment solutions and product onboarding including device switching.
Participate in an environment of collaboration and support through personal accountability and effective communication with supervisors and peers.
Responsible for maintaining visual and inventory integrity of store displays.
Evangelize the brands products and services.
Lead engaging Community education programming and workshops.
Expected to drive a memorable and interactive consumer experience by promoting the newest brands mobile devices, phones, tablets, wearables and other electronics or products
Lead the way in delivering a transformational experiences by helping consumers discover how the brands products can enrich their lives, recommending product and service solutions to fit their personal, work, and school needs
Contribute to culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the The brands center of excellence
Guide consumers of varying experience levels to try out the brands devices and technology products in ways that engage and entertain them personally
Handle multiple consumers and tasks while maintaining composure and courteous customer service
Assist (but don’t push) consumers to sign up for and fully utilize the brands products, with each interaction providing a personal moment of delight
Work closely with all the brands and agency management, as well as peers within the space, to build and maintain strong relationships, while providing the absolute best consumer experience
Passionately engage consumers by showcasing key features and benefits, selling products, assisting with devices, products, and troubleshooting issues
Serve as the brands advocate, building brand awareness and presence through consumer interactions at events ranging in scale
Stay up to date on the brand and competitive technology, integrating it whenever possible to earn our customers’ trust
Maintain working knowledge of policies and procedures to ensure presentation standards are upheld and company assets protected
Proven ability to work independently and in a team environment
Other duties as assigned
QUALIFICATIONS
High School diploma or equivalent plus 2+ years of retail experience
Display effective communication and presentation skills, for one-on-one or group interactions, with an ability to capture attention of an audience
Ability to demonstrate effective decision-making skills, the ability to reason and take action in resolving problems while exhibiting professional sound judgment
Friendly and helpful, engaging in casual conversation with the consumer
Ability to understand and define the consumer specific needs and interests
Ability to promote excitement around the brands ownership, building consumer loyalty
Maintain knowledge of all the brands products in order to be a subject matter expert onsite – complete required training on current and upcoming products
Ensure all designated KPIs are met or exceeded, including product training requirements
Exhibit professional behaviors in daily interactions with consumers, peers, and management
Energetic and enthusiastic attitude and friendly, positive interpersonal communication skills
Ability to setup consumers' device based on their individual usage needs and interests
Ability to troubleshoot and resolve issues with consumer device software, features and functionality, with appropriate needs-assessment, listening skills and patience.
Ability to work 40 hours per week (for FT) or more. Flexible to work any day of the week on a two-week rotating schedule. Occasionally work additional hours beyond normal schedule during peak workload demands.
Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
Medical, Dental, Vision, and Telehealth
Basic Life Insurance and AD&D
Voluntary Life Insurance
Short Term and Long Term Disability
Flexible Spending Account
Health Reimbursement Account
401(k) match
Legal Insurance
Pet Insurance
Employee Assistance Program
Employee Discount Program
Tuition Assistance Plan
Paid Time Off and Company Paid Holidays
ABOUT US
Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta and its subsidiaries is an Equal Opportunity Employer
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
Acosta et Mosaic sont les forces motrices en matière de ventes et de marketing derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants.
Acosta et ses filiales , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir.
Acosta et ses filiales sont des employeurs offrant l’égalité des chances .
Nous nous engageons à fournir des aménagements pour les personnes handicapées . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi.
Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser.
En soumettant votre candidature, vous acceptez et acceptez la Déclaration de confidentialité d’Acosta et les Conditions d’utilisation .
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Sales Support
Position Type: Full time
Business Unit: Marketing
Salary Range: $20.00 - $22.00
Company: Mosaic Sales Solutions US Operating Co, LLC
Req ID: 3420