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AT&T Manager Vendor and Agency Management in New York, New York

About the AT&T Marketing & Growth Organization (MGO):

The Marketing & Growth Organization is committed to building out next-generation marketing capabilities that will broaden our skills, deepen our expertise, and better align all AT&T’s marketing and communication resources.

Key Roles and Responsibilities:

In this highly visible role, you will work across the Business Units and the Marketing & Growth Organization along with our outside vendors and agencies to drive operational efficiencies that result in faster time to market and higher quality product all while driving savings.

In addition, you will also be responsible for implementing governance practices around roster management and overseeing agency and vendor performance against established KPIs to best optimize business relationships, with the end goal of driving marketing excellence for AT&T.

You will be responsible for:

  • Agency/Vendor Management Platform

  • Oversee the implementation of an Agency/Vendor Management platform to more effectively manage end to end workflows from order creation to client satisfaction. In addition, provide better visibility into vendor/agency capabilities including but not limited to – Preferred agency roster, agency specialty, performance rating, work examples, etc.

  • Work cross functionally with inside/outside partners to create platform requirements and needs

  • Assess in house vs external capabilities utilizing careful analysis of benefits related to financial considerations and speed to market

  • Managing platform selection process from RFI/RFP to selection in collaboration with marketing leads.

  • Manage project timelines and budget oversight

Core Competencies:

Industry Expertise:

  • Experience managing vendors and agencies of relationships

  • Procurement and agency management expertise

  • Operational governance managing Agency/Vendor relationships that include both the operations process, embracing design, planning, control, performance improvement, and operations strategy.

Functional Expertise:

  • 2+ years of direct experience in managing vendors and vendor selection at large organizations

  • 2+ years of direct experience in consumer and/or business facing marketing organizations

  • Experience with marketing work-flow and agency management tools

  • Experience working in collaboration with procurement and legal teams

Operational Expertise:

  • Experience in creating and governing end to end process related to vendor/agency selection, onboarding, and ongoing management

  • Establish process to track and manage agency success KPI’s, Quarterly Business Reviews, budger and spend by BU, and assess overall relationships

Personal Disposition:

  • Executive presence to inspire confidence with internal and external constituents

  • Collaborative; willing to roll up their sleeves with the team

  • Change agent and pragmatist; able to drive positive cultural change at AT&T

  • Detail oriented but able to understand and drive strategic visions.

  • Proactive and diligent about workflow, priorities and action items

  • Ability to assess risk and priorities to ensure strategic objectives are met.

  • Strong communication and presentation skills.

  • Confidence in presentations to senior leadership.

  • Ability to innovate and drive a culture of continuous learning and improvement.

  • Strong negotiation skills.

Education & Experience:

  • Bachelor’s degree. Advanced degree preferred.

  • Typically requires 2+ years of experience in an advertising, digital strategy, account planning, or marketing role within a consultancy, agency, or marketing-driven organization.

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

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