Shire Jobs

The Head of Marketing Transformation will partner with our marketing and product leaders across all of JPMorgan Chase & Co. ("the firm") to design and execute a marketing transformation agenda that will support our broader strategy of driving amazing experiences for our customers and clients.

You will be a marketing executive reporting to the Head of Performance Marketing, Strategy & Operations within the central JPMC marketing organization which supports the Chase, J.P. Morgan and corporate brands. You will need to understand the current state marketing/product ecosystem and target state requirements across key functions and lines of business (LOBs) to drive our marketing vision. In leading the transformation office from the center, you will develop and drive a high impact transformation strategy that delivers experiences our customers want and also create simpler employee experiences for execution. With a growth-mindset, you will partner with leaders across the firm to create initiatives and roadmaps across content, data, execution and martech that drive the realization of our future state marketing vision of being customer obsessed.

Job responsibilities:

• Lead & partner with executives within marketing, product, data & analytics, and other areas to create and drive marketing transformation agenda across all lines of business

• Lead the critical components of the CCB Marketing Automation strategic program, including the operating model, meeting routines, objectives, goals and more to effectively drive change across the firm

• In partnership with Tech & Product partners help set the vision for the target state marketing architecture from a MarTech stack and process standpoint

• Create transformation workstreams and develop associated initiatives - in collaboration with partners across the firm

• Set ambitious and measurable targets and drive quality execution - look for ways to drive new opportunities for the firm utilizing strong problem-solving skills

• Help create the overall OKR/KPI framework for the transformation and work closely with partners within the firm to track performance

• Be a close partner to the marketing CMO's in understanding current business challenges, and create opportunities for growth

• Lead teams of process & program management professionals to drive key strategic initiatives focused on improving our customer experience through work on marketing content, data, campaign management & martech tools and capabilities

• Lead executive updates and communications for transformation initiatives and run steering group meetings, working sessions to drive the work forward

• Support leadership teams in creating effective operating model across marketing, product, operations to seamlessly deliver firmwide marketing to our prospects and customers

• Lead the communication plans for the transformation office and engage with senior leaders across the firm to provide executive level reporting

Required qualifications:

• Proven experience driving marketing/digital transformation, change management in large organizations

• Proven ability to develop a comprehensive vision, strategic plan, and then execute to deliver results

• Executive-level experience leading large teams and transformative initiatives, preferably in the data-driven marketing domain

• Ability to operate in white space and conceptualize initiatives that drive the overall transformation agenda

• Ability to build relationships and use influence effectively

• Experience running product or marketing acquisition, engagement functions will be valuable

• Flexibility to work effectively with stakeholders and colleagues at all levels

• Proven executive-level communications skills and presence

• Self-driven and capable of taking initiative and working with minimal direction

• Proven proficiency with MS Excel, PowerPoint, Visio

• Bachelor's degree from an accredited institution

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

NY $250,000.00 - $450,000.00 / year