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The New York Public Library Technology Training Coordinator - Part-Time in New York, New York

Technology Training Coordinator - Part-Time

Department: Branch Services & Programs

Employment Type: Fixed Term - Part Time

Location: Stavros Niarchos Foundation Library

Reporting To: Mikhail Valentin

Compensation: $30.00 / hour

Description

Overview

The New York Public Library is looking for a talented part-time Program Coordinator to join our team. The Program Coordinator will provide vital support for the Library’s expanding program of iOS/Swift app development classes. You will be supporting adult learners of diverse careers, educational backgrounds, and cultures as they embark on their app development journey. The NYPL offers technology classes in more than 80 libraries across the Bronx, Manhattan, and Staten Island. The ideal candidate has general industry experience in project management and is passionate about closing the digital divide.

This position is a temporary 1-year part-time position with the possibility of extension.

Responsibilities

As a Tech Training Program Coordinator, you will

  • Provide analytical support for the TechConnect program by maintaining and analyzing data on program metrics including survey data and compiling reports

  • Assist in the disbursal and retrieval of all devices on loan (both branches and patrons)

  • Manage patron correspondence, including registrations and spreadsheets for series-based programming

  • Support outreach and promotional activities

  • Serve as a liaison for the program within the Library as well as to other institutions in the technological and educational communities

  • Growth mindset when receiving and incorporating feedback from leaders and peers

  • Assist with ad-hoc projects and performs other related duties as required

  • Travels throughout Manhattan, Staten Island, and the Bronx as needed

  • Assist Program Manager with the implementation of innovative tools for efficient project management

Required Education, Experience & Skills

Required Education & Certifications

  • Bachelor’s degree

Required Experience

  • A minimum of two years of relevant work experience

  • Prior experience with iOS related technology products and services

Required Skills

  • Extremely proficient in Microsoft Excel and Google Sheets

  • Strong interpersonal, oral, and written communications skills

  • Ability to work in a fast-paced environment

  • Organizational and event planning skills, including the ability to perform multiple projects or tasks simultaneously

  • Strong aptitude for learning new and emerging technologies quickly as well as a commitment to staying current on emerging trends

  • Demonstrated ability to deal tactfully with patrons and staff of all levels

  • Successfully demonstrated experience working as part of a team and independently with minimal supervision

  • Experience providing support to management-level staff

Managerial/Supervisory Responsibilities

  • N/A

More...

Core Values

All team members are expected and encouraged to embody the NYPL Core Values:

  • Be Helpful to patrons and colleagues

  • Be Resourceful in solving problems

  • Be Curious in all aspects of your work

  • Be Welcoming and Inclusive

Work Environment

  • Branch, computer lab

Physical Duties

  • Limited physical effort is required

  • Light lifting required

  • May require travel within NYC

Pre-Placement Physical Required?

No

Union/Non Union

Non-Union

FLSA Status

Non-Exempt

Schedule

  • 19 hours per week; schedule is flexible

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).

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