Job Information
Bureau Vertias North America Sample Control Coordinator II - Buffalo, NY in New York
Entity: Consumer Products Services Division (CPSD)
Department: Support Services
Location: Buffalo, New York
Reports to (job): Production Planning & Reporting Supervisor
Position Summary
Receive samples from Sample Control Department and accurately assign tests and national brands in a timely manner.
Objective
This position handles the initial steps of contract review for all HL products. The purpose of this position is to gain efficiencies of contract review by having one or two individuals conduct the first steps of contract review for all samples submitted to HL.
Major Roles & Responsibilities
Receive samples from Sample Control Department
Assign national brands as applicable
Save protocols to appropriate folders
Assign tests based on protocol requirements
Print applicable datasheets
Distribute blue sheets throughout Micro department for all reports
Complete and attach contract review forms to samples
Work with labs and Customer Service Specialists to identify and correct any concerns or problems that arise
Order all national brands required for testing
Photograph and save photos of all new national brands
Maintain organized sample racks for current samples in testing and historic national brands
Maintain procedures directly or indirectly pertinent to department
Pass all blue sheets to Customer Service Specialists in a timely manner
Train fellow HL staff to serve as back-ups
Become familiar with all HL product types and applicable national brands
Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality, Health, Safety, Security and Environmental policies and procedures.
Comply with Bureau Veritas Consumer Products Services, Inc management systems in accordance with ISO 17025, ISO 9001, ISO 14001, ISO 45001.
Other duties as assigned by Supervisor/Manager
Key Performance Indicators & Metrics (Criteria for Performance Evaluation )
KPI’s for this role will be determined as part of the annual PMP process, but could include:
Zero missing samples
On time deliveries to CSS
Accurate test assignment and protocol selection
Improve TAT of HBHF by increasing efficiency and throughput
Reduce inter-department errors through measured Quality initiatives
Knowledge, Skills, Abilities
Strong organizational and time management skills
Strong communication – written, verbal and interpersonal skills
Ability to prioritize individual workload to meet deadlines.
Knowledge of general office equipment
Proficient in MS Office and Lotus Notes
Strong attention to detail
Highly dependable
Ability to work in a support role within a team
Ability to works independently
Problem solving skills
Process improvement skills
Individual and team work ethic
Conduct all duties and responsibilities in accordance with applicable OSHA requirements
Experience and Educational Background Required for the Job
Coordinator II:
High School Diploma and 3 years related experience; or
2-year college degree and 1-year related experience
Compensation Range: $18 - $19 hourly (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).