Job Information
Robert Half Patient Access Specialist in Newark, California
Description
• Securely handle and accurately record payments collected during the point-of-service delivery.
• Develop a foundational understanding of different health insurance coverage options and related processes.
• Address routine/simple patient escalations and perform service recovery, as necessary.
• Collaborate with experienced team members to escalate advanced or complex registrations.
• Greet patients and initiate the registration process, maintaining professional communication with various stakeholders.
• Meet weekly productivity and performance indicators while prioritizing tasks as directed by department leadership.
• Provide excellent customer service to all individuals encountered during the course of duties.
• Perform a combination of responsibilities across all areas of Patient Access Service operations.
Requirements
Required Knowledge, Skills, and Abilities.
• Effective verbal and written communication skills.
• Ability to collaborate with individuals at all organizational levels.
• Familiarity with computer systems and software relevant to the functional area.
• Knowledge of medical terminology including Medicare, Medi-Cal, Workers Comp, Managed Care (HMO, PPO, POS, etc.), and Children's Health Programs (CCS, GHPP, Healthy Families, etc.).
Education Qualifications
• High School Diploma or G.E.D
• One (1) year of progressively responsible and directly related work experience.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .