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JPMorgan Chase Wholesale Lending Services Risk Operations Business Strategy Project Manager in Newark, Delaware

Are you a skilled collaborator with expertise in executing strategic visions? Join us to support leadership in driving transformation and operational excellence.

Job Summary:

As a Project Manager in Risk Operations Strategy, you will play a crucial role in both day-to-day operations and strategic initiatives. You will work closely with the strategy lead and senior leadership to optimize efficiency and effectiveness within Risk Operations. Collaborate across various functions, including Transformation, Risk, Compliance, Audit, and Finance, to ensure seamless execution of strategic objectives.

Job Responsibilities:

  • Lead change initiatives and support the execution of significant organizational projects.

  • Develop, scope, and implement internal initiatives aligned with the strategic plan of the business unit.

  • Support the execution of business unit strategies, focusing on process efficiency and operational improvements.

  • Oversee project progress, quality, and issue resolution, ensuring proper oversight and timely action.

  • Manage partnerships with stakeholders across the business unit and key partners such as legal, compliance, audit, and risk groups.

  • Assist in financial planning activities, including headcount forecasting and reconciliation.

  • Coordinate organizational messaging, including reports, presentations, and business partner updates.

  • Support the management and leadership of a team focused on executing strategic initiatives in Risk Operations.

Required Qualifications, Capabilities, and Skills:

  • Minimum of 5 years of project management experience.

  • Strong understanding of credit lifecycle and familiarity with internal credit/operation applications such as iCRD, CLASS/CAMP, and iSPRESO.

  • Bachelor's Degree.

  • Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.

  • Strong team orientation and leadership skills, with the ability to build strong client relationships and influence stakeholders.

  • Proficient in operations and risk concepts, with the ability to interpret decisions and identify potential issues.

  • Ability to review documentation and provide executive summaries and analyses for senior audiences.

  • Experience in preparing monthly KPI/metric reports and standardizing reporting processes.

  • Proficient with Microsoft Project, PowerPoint, and Excel.

Preferred Qualifications, Capabilities, and Skills:

  • Experience in a financial services environment.

  • Experience in project management, preferably in a leadership support role.

  • Knowledge of regulatory requirements and compliance in risk operations.

  • Strong analytical and problem-solving skills.

  • Experience with data visualization tools like Tableau or Power BI.

  • Certification in project management (e.g., PMP, PRINCE2).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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