Job Information
Amazon Director, Program Management, Enterprise Program Management Office in Newark, New Jersey
Description
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
The Enterprise Program Management Office (EPMO), is a centralized enabler function responsible for leading complex and highly strategic company programs that require significant enterprise-wide cross-functional coordination. We are the ultimate dot connectors. Our mission is to create effective flow, collaboration, and clarity that redirects energy of functional experts towards their primary expertise and enables faster delivery of outcomes. This team lives Audible’s People Principles and strives to model those behaviors. We believe that Activate Caring is the key unlocking mechanism to “…Move Fast to Make it Real” and “Be Customer Obsessed.”
The Director EPMO is a skilled and experienced Program Management Practitioner, effective at using the entire PMP toolkit, and capable of performing both strategic and tactical work that involves masterfully managing the lifecycle of a complex set of initiatives. You must have an innate ability to problem solve and organize through ambiguity and be able to deliver most work independently with limited guidance from EPMO teammates. This role has high visibility and will require working globally across all Audible orgs, marketplaces, and with Amazon teams.
As a Director EPMO, you will…
Own enterprise-wide coordination of multiple complex and strategic company programs with a high degree of ambiguity and constant evolution, connecting the dots across workstreams to enable high quality and on-time delivery of outcomes
Manage an assigned portfolio of the most critical projects and programs regardless of topic or prior experience. Projects are a mix of short-term (6 months or less) and long-term
Demonstrate a willingness to roll up your sleeves and work shoulder to shoulder with your teams, taking on tasks that may not traditionally fall into activities considered project management, in order to better understand the work or unblock the team
Drive continuous clarity with program teams as business and/or program strategy definition evolves over time
Work across Audible, applying broad strategic influence, continuously unblocking teams, aligning teams toward simple, coherent approaches
Help teams make trade-offs between short-term and long-term needs and ensure teams are able to find a path forward in difficult situations
Run and manage the business cadence of programs (meetings, planning, reviews) as needed, driving detailed discussions, high-level alignment, and complex decisions
Regularly produce detailed verbal and written communications of high fidelity, at both executive and team levels, including taking and sending meeting notes when needed
Strive to continuously improve, streamline, eliminate excess process, drive efficiencies, and create standardization of work when possible
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
Basic Qualifications
6+ years of experience in program or project management
Experience owning 2 or more concurrent complex programs and end-to-end delivery with multiple workstreams
Experience contributing to major company initiatives and development of business strategies
Preferred Qualifications
Active PMP, PRINCE2, Lean/Six Sigma, Agile Certified practitioner
Solid understanding of Audible and Amazon processes, systems, teams, and ways of working
Experience working directly with C-suite executives including independently building and leading presentations, facilitating and participating in discussions, and providing key inputs to strategic decisions
Global thinker with experience working on initiatives involving teams around the world
Highly organized individual with strong time management, problem solving, and team facilitation skills
Highly proactive with an ability to work with cross-functional teams under tight deadlines
Sound business judgment, leading with data, and comfortable making quick decisions
Strong influencing skills to create harmony and build consensus around customer needs without direct authority
Compelling storyteller with exceptional written and verbal skills to communicate to an executive audience
Able to follow rigorous standards but flexible enough to balance which of your own activities and stakeholder commitments are most important across your entire portfolio of projects
High level of curiosity or passion for learning about new products, people, and market segments
Eagerness to dive deep, participate in healthy debate, and align differing viewpoints around the best path forward
Willingness to voice tough questions and offer solutions, knowing that your ideas and experience are valid but are also only starting points for learning more from your subject matter experts
Readiness to stretch yourself by saying yes to assignments outside of your experience and comfort zone
Ability to rapidly understand the interworkings of complex systems and workflows among teams, with a driving need to understand not just when and by who the work must be performed but also the why and how
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.