Shire Jobs

Starbucks Store Manager- Quick Service Restaurant @ EWR Airport - Terminal A

Job Details

Job Location

4031 Starbucks VVO - Newark, NJ

Description

Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Far East, Asian Chao, Tony + Benny's, Melt Shop etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, NOM Mexican Table + Tequila Bar, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub and Town Bar & Kitchen)is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.

We're looking for strong leaders who share our values and have the desire to work with a growing organization.

TheCo-Managerat a Starbucks quick service restaurant located in Newark Airport is responsible for assisting the Store Manager and General Manager in overseeing all aspects of store operations, ensuring a seamless customer experience, and maintaining Starbucks' high-quality standards. The role involves both managerial and hands-on tasks.

What You’ll Do:

• Team Management: Assist in recruiting, training, and supervising a team of baristas and other staff members. Provide coaching, feedback, and support to ensure high performance and a positive work environment.

• Operations Management: Help manage daily operations, including opening and closing procedures, cash handling, inventory management, and equipment maintenance.

• Customer Service: Ensure that all customers receive exceptional service by creating a welcoming and friendly environment. Address customer inquiries, concerns, and feedback.

• Quality Control: Maintain Starbucks' beverage and food quality standards. Monitor product freshness and presentation to ensure that products meet the brand's specifications.

• Sales and Financial Management: Assist in driving sales by promoting specials, upselling, and implementing strategies to increase revenue. Monitor and manage store expenses within budgetary guidelines.

• Compliance: Ensure compliance with health and safety regulations, food safety guidelines, and company policies. Maintain cleanliness and organization within the store.

• Training and Development: Assist in conducting ongoing training programs for new and existing team members to enhance their skills and product knowledge.

• Reporting: Provide regular reports to the Store Manager on store performance, sales trends, customer feedback, and operational issues.

• Problem Solving: Address operational challenges, customer complaints, and other issues as they arise. Collaborate with the Store Manager to find solutions.

  What You’ll Need:

• Previous experience in the food service or retail industry, preferably in a supervisory or managerial role.

• Strong leadership and communication skills.

• Customer-focused attitude and the ability to create a positive atmosphere for both customers and staff.

• Basic understanding of financial and inventory management.

• Knowledge of Starbucks products and standards.

• Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.

• Ability to thrive in a fast-paced and dynamic environment, especially in an airport setting.

• Must be able to pass airport background check.

  Most importantly, we are looking for someone who possesses the following:

• a passion for hospitality

• strong work ethic

• a desire to learn and be challenged in the right ways

• the ability to think independently and take initiative

• the ability to communicate effectively

  If you possess these unique qualifications, we would love to meet with you.

  Villa Restaurant Group is an equal opportunity employer

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