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UnitedHealth Group Billing Coordinator (Supporting Quest) - National Remote in Newtown Square, Pennsylvania

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • This Master File Maintenance Coordinator will be responsible for maintaining all of the Master Files - including carrier files, control cards, BFE third party mnemonic definition, reject code edit file, billing in process (BIP), edit file menu, response code mapping, and claim development table

  • Implement new carriers in the Quest Billing System (QBS)

  • Actively participate in QBS conversions and integrations

  • Provide technical support and training to Revenue Services Analysts and other billing operations personnel. Work with IT to develop system enhancements relative to billing

  • Perform weekly audits of Master Files

  • Work closely with all levels of staff at both centralized and decentralized business units

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

Required Qualifications:

  • 2+ years of laboratory healthcare billing experience

  • Proficient with Microsoft Word (creating and editing documents), Microsoft Access (pulling queries), Microsoft Excel (general navigation of spreadsheets, data entry and sorting data) and Microsoft Outlook (email and calendar)

Preferred Qualifications:

  • Experience with Quest Billing (QBS) and or Billing Front End (BFE) systems is highly desired

  • 3+ years laboratory billing or 3rd party billing experience

  • Ability to communicate effectively both oral and written

  • Able to handle multiple tasks & meet deadlines within standards

  • Work within a team environment as well as unsupervised

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The hourly range for this role is $19.47 to $38.08 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #Green

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