Job Information
Delfingen Customer Service/ Inside Sales [Manufacturing] in Niagara Falls, New York
According to the results of our 2022 internal satisfaction survey, 96% of our coworkers consider DELFINGEN to be a great place to work. Delfingen is a global leader in protection and routing solutions for electric and fluid on-board networks. You will have the opportunity to grow within our innovative and dynamic international Group, that has based its success on the strength of human values. We are working together every day, motivated by common values: responsibility, entrepreneurship, solidarity and harmony which allow us to contribute to the growth of DELFINGEN.The Customer Service Coordinator role is responsible for supporting the day-to-day activities of the organization, alongside the outside sales team, in order to support current business, and achieve overall customer satisfaction. These support activities may include, but are not limited to, internal and external customer interaction, creation of quotes and quote letters, presentations, processing customer purchase orders, dealing with plant, supplier, and logistic matters, as well as maintaining the integrity of documents and data files.Additional Benefits Offered:Short-term Disability (STD) at no costLong-term Disability (LTD) at no costPaid time off [No waiting period]$50,000 Life insuranceAccidental Death and Dismemberment (AD&D)ResponsibilitiesProcess customer requestsWork closely with and support Business Development ManagersProcess New Part Entries and Prepare sample requestsDirect interaction with both internal and external customers on a daily basisDevelop good working relationships and understand business/dutiesReview customer blanket purchase orders and Lead or support creating quotesRequirementsPrevious experience in a similar role (sales, purchasing, manufacturing, logistics)Strong computer skills, (Proficient with Google Suite preferred)Attention to detail while being able to perform duties in a dynamic environment.Data and document integrity managementSelf-motivated / independent thinker, able to work with minimal supervision, error free.Job Type: Full-timeSalary: From $41,000.00 per yearBenefits:401(k) matchingDental insuranceFlexible scheduleHealth insurancePaid time offVision insuranceShift: 8 hour Day shiftSupplemental pay types: Performance bonusWeekly day range: Monday to FridayWork setting: In-personExperience:Manufacturing: 1 year (Required)Customer service: 1 year (Required)Inside sales: 1 year (Required)Work Location: In person