Job Information
Liberty Home Care Scheduling Coordinator in Niagara Falls, New York
The Home Care Coordinator is responsible for planning and scheduling patient visitations and tasks for the Personal Care Aide (PCA) & Home Health Aide (HHA) staff. Major responsibilities include maintaining daily staff schedules, coordinating services with contracted agencies, constant communication with staff regarding all job related issues, preparing reports as necessary. Qualifying all requests for proper insurance information and authorization where applicable.
Duties and Responsibilities
Ongoing communication with staff regarding job assignments, requirements and other job related issues
Maintain retrievable documentation of changes in schedules and reports of concerns from both client and staff
Prepares reports as necessary. Including but not exclusive to weekly referral reports, staffing needs, time and attendance reports, issues reports
Verify time cards and identify any variances in actual versus time scheduled for payroll and billing
Handles and processes requests for home care services/referrals
Collaborates with staff and supervisor to provide continuously updated information regarding patient needs and patient care as well as the needs of the clients
Maintain strict confidentiality of information
QUALIFICATIONS:
Demonstrates a sympathetic attitude toward those in need of care.
Strong verbal and written communication skills.
Associates degree (or higher) or relevant work experience in a similar setting.
Demonstrates excellent telephone manner.
Strong organizational skills and the ability to work under pressure.
Computer skills including familiarity with Microsoft Windows and Office products.
Willingness to accept on-call assignments when necessary.
Working hours are:
Monday - Friday
8:30AM - 4:30PM
On-Call rotation