Shire Jobs

*The Recruitment Period For This Job Posting Has Been Extended *

Join the Department of Health!

Were thrilled to welcome you!

Weve made our application process more accessible than ever.

Please take a look at our job announcement below.

If you can see yourself in this role, apply nowyour next opportunity awaits!

This position is open to Alaskan Residents only.

Please check out the residency

definition to

determine if you qualify.

What you will be doing:As an Eligibility Technician 2 (ET2), you will be part of the statewide Public Assistance Eligibility Team. Together, we will help Alaskan families, elders, and other individuals in need reach higher levels of independence and self-sufficiency by connecting them to the variety of public assistance programs our agency provides.

Our organization, mission, and culture:The Division of Public Assistance (DPA) is dedicated to supporting Alaskans in need by providing them with basic living expenses and promoting self-sufficiency. We treat individuals and families respectfully and strive to help them achieve higher levels of independence while valuing their cultural, geographic, and economic diversity. We aim to achieve success by focusing on continuous improvement.

The benefits of joining our team:

The Division of Public Assistance is devoted to developing and sustaining a quality workforce by developing staff and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals. We believe you can work your way into the Policy, Administrative, and/or Leadership teams within our agency.

We provide a competitive benefit package, flexible work schedules, and job stability.

The working environment you can expect:

This position joins a statewide eligibility workflow team in local Public Assistance offices across the state.

The work location is in

Nome, Alaska214 Front St,Nome, AK 99762

Are you someone who enjoys taking on challenges with rewards? If yes, we would like to invite you to join one of our dynamic teams at the Division of Public Assistance. Working with us offers a unique and ever-changing experience that is both challenging and rewarding. Our aim is to develop a more modern and adaptable system that can serve Alaskans better.

Who we are looking for:

The ideal candidate will possess some or all of the following competencies in addition to meeting the minimum qualifications listed below

• Computer Skills:Uses computers, software applications, databases, and automated systems to accomplish work.
• Stress Tolerance:Deals calmly and effectively with high-stress situations (for example, tight deadlines, possible hostile individuals, emergencies, and possibly dangerous situations).
• Self-Management:Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments promptly; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Customer Service:Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication:Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to no verbal cues, and responds appropriately.

A cover letter is NOT required for this position.

Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for this job class, please go to the following link and search forEligibility Technician 2

:

https://www.governmentjobs.com/careers/Alaska/classspecs.

Minimum Qualifications

One year of entry level experience as an Eligibility Technician 1 with the State of Alaska;OROne year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.Substitution:Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral scie