Job Information
Ingersoll Rand Service Technician in Norcross, Georgia
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Schedule: Monday Friday 7:30AM 4:30 PM
Pay: Starts at $25/hr and can go up depending on experience! Position: Service Technician
Location: Norcross, GA
About Us At Ingersoll Rand, we think and act like owners of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better.
Job Summary
The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.
Responsibilities
Effectively communicates verbally and in writing with customers and co-workers.
Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems. Including hands-on work to assure equipment operates to customers requirement with limited guidance from the Master Technician.
Conducts safety assessments of a continuously changing working environment.
Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets.
Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services and solutions, such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.
Maintains rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
Explains practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.
Ensures proper operation of compressed air equipment by completing preventative maintenance requirements and 47-point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components.
Basic Qualifications
Desired applicants will have 2-5 years experience of troubleshooting industrial/commercial mechanical systems. High school diploma or equivalent required
Advanced customer service skills including conflict management and opportunity development/consulting.
Candidates must provide their own tools.
Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
Key Competencies
Able to read wiring schematics and diagrams for all equipment.
Serves as technical support for customers and Customer Service Managers
Provides assistance and training to Apprentices and Field Service Technicians.
Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
Advanced network systems installations (IMMC/ASC, X Series Automation)
Basic vibration troubleshooting
Basic Air Quality (system compressor/dryer air treatment)
What We Offer
Company Vehicle Provided
Company iPhone and iPad Provided.
Competitive pay
Medical and Prescription drug plans
Wellness and Chronic disease management programs
Dental, vision, life/AD&D insurance
Short- and Long-term disability
Health Savings Account
Flexible Spending Account
Parental Leave
Employee Assistance Program
Discount Program
Employee Stock Grant
401k plan with a company match
3 weeks of paid vacation and 11 paid holidays throughout the calendar year
Voluntary benefits include legal, accident, and critical illness protection.
Tuition Reimbursement
At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.