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QualTex Laboratories is an FDA-registered and CLIA-certified organization that provides state-of-the-art, high volume capacity donor screening and biological testing services. It is one of the largest independent, nonprofit testing laboratories in the United States and has locations in San Antonio and Atlanta

General Summary

The Microbiology Supervisor manages daily operations in the microbiology lab, including overseeing a team of microbiologists, ensuring regulatory compliance, implementing quality control measures, and optimizing workflow. Plays a crucial role with developing new protocols and providing technical expertise. Responsibilities include supervising personnel, ensuring compliance with regulations, providing leadership, training, evaluating performance, scheduling, maintaining SOP knowledge, communicating effectively, and overseeing outsourced testing management.

Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.

Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Major Duties and Responsibilities

Essential Tasks

Assist in other laboratory areas as directed.

Supervise the overall activities related to microbiology laboratory. Provide leadership and direction to the microbiology laboratory staff. Monitor staff performance and assign workflow schedules.

Interview and make recommendations in regard to hiring, terminating, promoting, demoting, evaluating, counseling, and salary changes for departmental personnel.

Train laboratory staff on proper techniques, procedures, and safety protocols. Provide ongoing education and professional development opportunities to enhance staff skills and knowledge.

Lead team‐oriented work projects for the development and implementation of validations, process

improvements, and Standard Operating Procedures (SOPs) that align with strategic goals.

Collaborate with management to identify opportunities for workflow optimization and efficiency gains.

Assist in developing and managing the laboratory budget, tracking expenses, and optimizing resource allocation.

Oversee management of outsourced testing to include sample shipment, test ordering, result receipt and reconciliation, submission of results to QA/QC for review.

Maintain strict adherence to SOPs, regulatory requirements, and all company policies.

Ensure compliance with safety guidelines, including proper handling of biohazardous materials and use of personal protective equipment (PPE).

Identify and resolve technical issues, instrument malfunctions, and other challenges that may arise during testing procedures.

Competently perform all assigned departmental duties. May perform Pre‐Analytical tasks [receipt, qualification,

and preparation of samples for testing].

Evaluate results and equipment performance in an accurate and timely manner; and analyze quality control data and resolve deviations.

Maintain adequate stock levels of laboratory supplies, reagents, and equipment inventory to prevent disruptions in testing activities.

Perform routine data entry, analysis, and prepare reports that measure and monitor laboratory performance.

Serve as a point of contact for client inquiries, technical support, and maintaining positive relationships.

Display positive leadership skills and champion management directives with department employees by committing to and embracing the mission, vision, and core values of QualTex Laboratories:

• Be dedicated to the highest standards of quality and adhere to all safety, regulatory, and quality requirements.

• Foster an atmosphere of open, honest communication and knowledge sharing among workers in business units

throughout the organization.

• Demonstrate respect for co‐workers and management.

• Consistently improve performance outcomes in customer satisfaction, worker engagement (motivation and

satisfaction), operational excellence, innovation, and financial performance.

• Maintain a positive work attitude and participate in self‐improvement as an effective leader.

Performs other duties as assigned.

Education

Requires a Bachelor’s Degree from an accredited four-year college or university.

Prefer a Master's Degree from an accredited college or university. The preferred major is is in Microbiology, Applied Science or equivalent.

Licenses and/or Certifications

Valid United States Driver’s License

US Passport preferred

Categorical Certifications preferred

Certified Medical Technologist (MT)(CLS)/ MLT or equivalent preferred

Experience

Requires six or more years of laboratory experience including microbiology.

Experience with laboratory information management systems (LIMS) and other relevant software applications. Prefer supervisory/leadership experience.

Knowledge

Must have a strong understanding of microbiological techniques, including culture, and identification.

Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies. Must maintain familiarity of regulatory/quality compliance, to include FDA, EU, ISO, GHM, cGMP, OSHA, etc.

Must recognize and facilitate resolution of unusual results or difficulties encountered in all phases of laboratory work.

Must have a working knowledge of clinical laboratory techniques.

Skills

Must demonstrate positive leadership skills.

Must maintain competency in laboratory skills for liquid and material handling.

Must be capable of evaluating, interpreting and reporting accurate/valid test results by current testing methodologies.

Must be capable of operating motor vehicles in all types of weather conditions.

Must have strong computer skills.

Must have excellent written, oral communication and interpersonal skills.

Abilities

Must be able to correctly interpret test orders, sample submission and shipping requirements and test results. Must be able to keep information confidential.

Must be able to work with interruptions, meet deadlines, and perform accurate work and/or reports. Must be neat in appearance and well groomed.

Must be professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.

Must have the ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines. Must perform well in repetitive work situations.

Must work well independently and as a team member as well as facilitate organizational team activities.

Working Environment

Works in a well-lighted air conditioned and heated laboratory/department. May be exposed to electrical, mechanical, and chemical hazards and other conditions common to a laboratory environment. May be exposed to blood borne pathogens and other conditions common to a clinical laboratory environment. May have bodily exposure to refrigerator/freezer temperature, especially hands and face. Will work extended hours during peak periods. May be required to work any time of the day, evening or night during the week or weekend. Ability to use personal motor vehicle for company business required. Occupational Exposure Assignment - Category I

Physical Requirements

Must be able to drive on behalf of the organization. Will sit, stand, walk, and bend during working hours.

Requires manual and finger dexterity and eye-hand coordination. Required to carry up to 25 lbs. and occasionally lift up to 40 lbs.

Requires normal or corrected vision and hearing corrected to a normal range.

We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!

All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:

• Competitive salary

• 100% Employer Paid Life Insurance

• 401(k) with Employer Contribution

• 100% Employer Paid Long-term Disability Plan

• Paid Time Off (PTO)

• 100% Employer Paid AD&D

• Extended Illness Benefits (EIB)

• 100% Employer Paid Employee Assistance Program

• Shift Differentials

• Group Health Medical Plan with prescription coverage

• Paid Holidays

• Variety of Voluntary Supplemental Insurances

• Incentive Compensation Plan

• Voluntary Dental Coverage

• Educational Assistance Program

• Voluntary Vision

QualTex Laboratories, a subsidiary of BioBridge Global, is proud to be an Equal Opportunity Employer committed to providing employment opportunities to minorities, females, veterans, and disabled individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, genetic data, sexual orientation, gender identity, or any other legally protected characteristics. For more information about your EEO rights as an applicant under the law, please clickhere (http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf) . QualTex Laboratories maintains a Tobacco & Drug-Free Workplace.