Job Information
Actalent Medical Assistant in Norridge, Illinois
We are seeking a dedicated and detail-oriented Medical Receptionist to join our team. The ideal candidate will be responsible for scheduling patient appointments and chemotherapy treatments, answering phones, and directing patients to the appropriate medical professionals. You will also be responsible for taking patient medical histories and entering information into our EMR system, and verifying insurance details.
Responsibilities
Schedule patients for appointments and chemotherapy treatments
Answer phones and direct patients to RNs, providers, etc.
Conduct intake of patient medical history and vitals, and enter information into the EMR system (Centricity)
Verify insurance details including copays
Provide excellent customer service and phone etiquette
Assist in phone triage and scheduling appointments
Essential Skills
HS Diploma
Experience with EMR systems
Strong customer service skills
Proficiency in phone triage
Ability to schedule appointments efficiently
Medical assisting experience in an outpatient clinic
Insurance verification expertise
Attention to detail
Good phone etiquette
Ability to manage a high volume of patients
Additional Skills & Qualifications
(PLUS) Bilingual in English and Polish
Experience in oncology
Work Environment
This position is based in a busy ambulatory clinic that sees a high volume of patients. The work hours are Monday to Friday, 8:30 AM to 5:00 PM, with no weekends or holidays. You will be part of a family-oriented facility where many staff members have worked together for a long time, with some staying for 20 to 30+ years. Full benefits are offered, including medical, vision, dental, and 401k.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.