Shire Jobs

Financial Operations Customer Support Specialist

Location North Logan, Utah Travel 0-5% Responsibilities * Customer Funds Management: Manage relationships with customers, partners and intracompany business units related to financial operations, ensuring timely and accurate delivery of disbursement services. * Support: Provide support to other teams within the organization as needed, including but not limited to accounting, finance, and client services. Work CRM cases to support both internal and customer inquiries and requests. * Transaction Processing: Execute and oversee daily financial transactions including but not limited to deposits, withdrawals, and transfers accurately and efficiently. * Reconciliation: Perform daily, monthly, and yearly reconciliation of financial data, ensuring accuracy and integrity of records. * Financial Reporting: Generate and analyze financial reports, identifying trends, discrepancies, and opportunities for improvement. * Compliance: Ensure compliance with customer SLAs, banking regulatory requirements and internal policies and procedures. * Process Improvement: Continuously identify opportunities to streamline processes, improve efficiency, and enhance controls within financial operations. Qualifications - Bachelor's degree in finance, accounting, business administration, or related field (preferred). - Proven experience in financial operations, preferably within the financial services industry. - Experience in management customer relations. - Strong understanding of financial principles, processes, and regulations. - Proficiency in financial software and tools such as Excel, QuickBooks, or similar applications. - Excellent analytical skills with a keen eye for detail. - Strong communication and interpersonal skills. - Ability to work effectively both independently and as part of a team. - Demonstrated ability to prioritize tasks and meet deadlines in a fast-paced environment. - Experience with financial systems implementation or process automation. Great Place to Work and Grow Your Career Come join us as we transform the public sector! Our  guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many . Taking Care of You and Your Family Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. .

Requisition Number:2024-4499

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing  or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.