Job Information
XPO, Inc. Associate Analyst, Customer Solutions - Hybrid in North Richland Hills, Texas
Associate Analyst, Customer Solutions - Hybrid
Requisition Id: 374633
Business Unit: LTL
Location:
North Richland Hills, TX, US, 76180
What you’ll need to succeed as an Associate Analyst, Customer Solutions at XPO
Minimum qualifications:
- Bachelor’s degree or equivalent work or military experience
Preferred qualifications:
1 year of analytical experience or equivalent combination of education and experience
1-2 years of logistics or transportation experience
About the Associate Analyst, Customer Solutions job
Pay, benefits and more:
Competitive compensation package
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
10 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
What you’ll do on a typical day:
Review premium service shipments daily to identify any at risk shipments
Maintain responsibility for daily reports and other customer communications
Build trust with customers by providing insight and value to the XPO shipping experience
Maintain a clear understanding of each premium service product and use data to suggest improvements or raise concerns
Partner with supervisor and team daily to ensure customer needs are met
Provide feedback and ideas for improvements
Use a variety of tools to perform work efficiently and meet requirements
Use critical thinking and resourcefulness to resolve any unexpected issues
Demonstrate a can-do attitude, strong work ethic, teamwork and respect for others while working
#LI-Hybrid
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US) .