Job Information
Oracle Senior Principal Technical Program Manager in NORTH RYDE, Australia
Job Description
OCI Incident Response is the first line of defense for maintaining high availability of Oracle’s cloud. We make customer impacting events shorter, less frequent, and less impactful by providing large scale incident management. We are front-and-center in driving down event duration by utilizing our operational experience, knowledge of best practices, and ability to develop tools to automate incident management.
We are looking for a Senior Principal Technical Program Manager to join OCI’s Major Incident Management team. This role is part of a globally distributed team responsible for detecting, triaging, and mitigating OCI service-impacting events as quickly as possible. You will be a part of one of these regional teams and be responsible for minimizing downtime of OCI services. You will achieve this through delivering excellent major incident management processes and by delivering systems with high scalability, performance, and security that prevent incidents from occurring. You will influence and collaborate with stakeholders across the organization to implement improvements based on insights derived from reporting and scorecards. You will utilize your program management skills to coordinate complex initiatives, ensuring milestones are met, and objectives are achieved within established timelines.
Responsibilities
Oracle’s Cloud is innovative and constantly evolving. When it experiences issues, your team will respond within minutes to ensure customer impact is mitigated. This experience will expose you to the inner workings of OCI’s systems and organizations. You will interact with and influence leaders from across the Oracle business and will drive broad cross-organization programs meant to iteratively improve OCI-wide service availability. We are an agile team with significant impact. If you want to be a part of a fast paced team breaking new ground, we would like to speak with you!
Qualifications:
Extensive experience as a Senior Technical Program Manager, with a proven track record of leading organizational change towards DevOps methodologies.
In-depth knowledge of change best practices, particularly in identifying and rectifying missing or broken mechanisms in advanced change management.
Strong communication and leadership skills, enabling effective collaboration with diverse teams and partners.
Proven track record to drive and implement change initiatives at scale, encouraging a culture of continuous improvement.
Proficiency in developing reporting mechanisms and scorecards to measure and optimize change safety and speed.
Understanding of compliance requirements and the ability to evolve policies and tools to facilitate fast and secure changes.
Bachelor’s degree in a related technical field; advanced degree or relevant certifications are a plus.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer