Job Information
Oracle Technical Program Manager, OCI in NORTH RYDE, Australia
Job Description
Manage the development and implementation process of a specific company product.
Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Seven years of project management, product design or related experience preferred.
Responsibilities
Technical Program Manager – Oracle Cloud Infrastructure (OCI)
At Oracle Cloud Infrastructure (OCI) our goal is to increase the value of distributed cloud, rapidly expand both OCI global and local access and provide multi-cloud capabilities that give customers a choice. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world where OCI’s values are the foundation of how we deliver excellence.
We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future. You are the builder here. You will be part of a team of smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged.
The Oracle Dedicated Cloud Product Solutions Engineering team is looking for an experienced and motivated Senior Technical Program Manager to work with strategic customers on both Dedicated Region Cloud @Customer (https://www.oracle.com/cloud/cloud-at-customer/dedicated-region/) (DRCC) and Oracle Alloy (https://www.oracle.com/cloud/alloy/) . You will work directly with customers to ensure the successful delivery and implementation of these offerings. You will provide critical feedback to sister teams to help streamline requirements and collaborate on solutions.
This requires both technical and programmatic knowledge as you will face a broad range of requirements posed by our customers with the challenge of establishing a path forward. Understanding the technical dependencies of a service will ensure you can identify the right resources required, while an aptitude for critical thinking and context switching will help you prioritize.
A successful candidate shows good judgement and has strong empathy with the customer. Must have excellent analytical and technical skills with the experience in managing cross functional teams in complex technology projects as a collaborative leader. Equally important is a proven track record of establishing positive relationships with customers, external and third parties, internal product teams, support organization, and executive stakeholders in all forms of communication. The candidate must be able to speak Japanese.
Responsibilities
Own and drive the customer program from contract signature through to delivery, focusing on delivering customer outcomes for the JAPAC territory
Partner with Product Managers and Product Solution Engineers to document, organize, and drive delivery of a diverse set of business and technical customer requirements.
Organize the interdepartmental activities ensuring completion of the project/product delivery as a program lead on schedule and within defined program constraints.
Assign and monitor work of engineering and program staff, providing technical support and direction while reporting to C-level staff on regular basis.
Manage regular communications both with the customer and with internal stakeholders
Work collaboratively with your team, cross-functional leaders in OCI and partners and customers to define clear solutions and strategies around Oracle Cloud Infrastructure
Manage executive communication on status and KPIs for strategic customers deploying with OCI
Document and maintain key customer support assets such as run books and support procedures
Present to customers at multiple levels, from engineers up to CxO
Qualifications
· 10+ years of experience in an IT, platform environment working with large Enterprises
· 5+ years of program management in an Engineering organization
· A good understanding of cloud competitive landscape; customer priorities and challenges
· Fluent in Japanese (speaking and written) and English
· Strong technical acumen of cloud technologies and concepts
· Strong Communication, Presentation, and speaking skills
· Strong organizational skills with an eye for detail
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer