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Crate & Barrel Director, Supply Chain Technologies in Northbrook, Illinois

With over 130 store and warehouse locations and more than 7,500 associates across the U.S. and Canada, Crate and Barrel is a dynamic and growing multi-channel furniture and housewares retailer. So we can continue to help others love how they live in moments that matter, the iconic brand is looking for a driven and passionate professional to raise the bar and join our Technology department as a Director, Supply Chain Technologies, located in our Northbrook, IL corporate office.

The Director, Supply Chain Technologies is a key member of the technology leadership team and reports directly to the Chief Technology Officer at Crate&Barrel. This role will lead the technology team responsible for supporting the Supply Chain and Operations business needs across all key functions (Warehousing, Logistics, Returns & Delivery Services). This role is pivotal in the multi-year transformation of the Supply Chain to establish enterprise-grade systems solutions with an eye on future growth and expansion of Crate&Barrel. The Director will collaborate with warehouse operations, logistics and sourcing leadership to understand business needs and strategies, and in turn, drive technology/system solutions to meet these strategies and to optimize the work of the supply chain business domain.

  • Directs the development teams to develop robust, technical solutions that are aligned with the business and technology capability roadmap for supply chain.

  • Partner with business process owners, functional leads and subject matter experts to help define and clarify functional business requirements.

  • Understand existing business processes and technology to help develop the “to be” state, and partner with the business to establish clear metrics to define the goals around project success.

  • Lead strategic process design sessions to define the functional and technical needs of the business.

  • Guide the development of functional designs in partnership with the business and technology teams that align with technology standards and architecture principles.

  • Provide strategic leadership for solution test planning for functional and user acceptance testing.

  • Provide technology leadership and help design key solutions in collaboration with warehouse, logistics, planning and sourcing management and operational teams for:

  • Warehousing systems, eg: JDA/Blue Yonder (preferred) or Manhattan Technologies

  • Supply Chain visibility solutions, eg: GT Nexus

  • Transportation and carrier management systems

  • Advanced robotics and material handling systems, eg: Swisslog, 6Rivers

  • Labor management solutions

  • Represent warehouse, logistics, planning and sourcing business needs and domain strategies in development of the technology strategy.

  • Contribute to the technology strategy by identifying, assessing and recommending external trends in technology and methodologies.

  • Understand future business strategies and directions to anticipate technical needs.

Required Skills

  • We do not sponsor applicants for work visas for this position

  • Degreed professional (Computer Science, Information Technology or related degree) with at least 10 years of relevant experience, including design and implementation of warehouse and distribution systems

  • At least 7 years in a management capacity, including leadership at the Sr. Manager or Director level, supervising and leading an application development team implementing additional software modules or application development to meet business objectives

  • Hands on experience with JDA/Blue Yonder (preferred) or Manhattan Technologies

  • Strong interpersonal skills and the ability to work productively with senior leadership, technology partners, and non-technical stakeholders

  • Significant experience leading business analysts/product managers and application development teams and partnering with operations teams to deliver on transformational supply chain initiatives utilizing leading warehouse, transportation, labor and supply chain logistics software solutions

  • Effective communication skills with the ability to influence others, drive new initiatives and provide a new way of thinking in the organization

  • Strong project management skills, ability to draft effective work plans

  • Understanding of digital tools and technologies such as cloud, analytics, API architecture

  • Proven experience in implementation of enterprise solutions

  • Strong understanding of emerging technologies in supply chain and operations

  • Good reading, written and verbal language skills (English)

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.