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Crate & Barrel Sr. Manager, Continuous Improvement and Labor Planning in Northbrook, Illinois

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too . We’re looking for a driven professional with an inclusive mindset to join our team as a Sr. Manager, Continuous Improvement & Labor Planning

The Sr. Manager, Continuous Improvement and Labor Planning is responsible for driving operational excellence and optimizing labor resources across the Supply Chain network. This role requires a strategic mindset, strong analytical skills, and a proven track record in implementing process improvement initiatives. The successful candidate will collaborate closely with cross-functional teams to identify opportunities for efficiency gains, reduce costs, and enhance overall performance.

  • This is an on-site position based out of our Northbrook, IL offices.

  • Consideration given to candidates that can work out of any of our Distribution Centers or Home Delivery Centers

  • This role is an Individual Contributor position

  • Travel expectation 75%

    A day in the life as a Sr. Manager, Continuous Improvement & Labor Planning

  • Develop and execute a comprehensive continuous improvement strategy aligned with business objectives

  • Lead and participate in process improvement projects, utilizing Lean Six Sigma methodologies and other relevant tools

  • Identify, analyze, and implement process enhancements to eliminate waste and improve productivity.

  • Foster a culture of continuous improvement throughout the organization.

  • Develop and implement performance metrics to measure improvement initiatives and track progress.

    Labor Planning:

  • Develop and implement effective labor planning strategies to optimize workforce utilization and minimize labor costs

  • Analyze labor trends, forecasts demand, and develop staffing plans accordingly

  • Collaborate with HR and operations to ensure adequate staffing levels across all departments

  • Implement workforce management tools and technologies to enhance efficiency and accuracy

  • Monitor labor costs and identify opportunities for cost reduction

    Cross-Functional Collaboration :

  • Partner with cross-functional teams to identify improvement opportunities and implement solutions

  • Build strong relationships with stakeholders at all levels of the organization.

  • Communicate effectively and influence decision-making

    What you’ll bring to the table…

  • Labor Management (MTM or MOST preferred)

  • Coaching, development and training skills

  • Effective communication skills

  • Distribution Operation knowledge

    We’d love to hear from you if you have…

  • Bachelor's degree in business, engineering, or a related field.

  • Minimum of 7 years of experience in continuous improvement and process optimization.

  • Proven track record in leading and implementing successful improvement projects

  • Experience with Lean Six Sigma methodologies (Black Belt certification preferred)

  • Proficiency in data analysis and reporting tools

    #li-onsite

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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