Shire Jobs

Job Descriptions:

Are you committed to improving the quality of life and maintaining the dignity of older adults and those who care for them? Then, this position might be perfect for you!

AgeOptions is recognized nationally as a leader in developing and helping to deliver innovative community-based resources and options to older populations in transition and through our network of community agencies we serve over 200,000 people annually.

Our offices are conveniently located in downtown Oak Park, Illinois, near the Green Line ‘L’ and Metra train station. We offer a casual work environment with competitive salaries and a strong benefit package. To learn more about what we do, please visit our website at: AgeOptions (http://www.ageoptions.org/)

Overview of the role:

This role works supports our teams in the H.O.P.E. program. The Home Options Path to Empowerment (H.O.P.E) Program managed through AgeOptions helps individuals transition from a long-term care facility and move into their own home in the community. Utilizing interdisciplinary teams of social workers, community care partners, nurses, occupational therapists and social services professionals to assist members to transition to community living. The Program Support Assistant provides administrative support to team members including—updating case notes and documents in electronic case management systems, creating reports, monitoring completion of deliverables and responding to client’s needs and requests. This role may work periodically in the field directly assisting clients.

What are the Specifics:

• Maintaining electronic case management databases

• Organizing data for reporting purposes

• Coordinating correspondence and data requests

• Creating reports for staff, supervisors and funders

• Ordering and managing supplies and durable medical equipment

• Coordinating client services and facilitating payment

• Monitoring external partners’ contractual compliance

• Other projects as needed related to the grant and team.

Required Experience:

Who are we looking for:

• A highly organized social services professional who likes the administrative details and help the team meet and exceed goals

• Someone who gravitates toward the details and has a high proficiency to prioritize, meet deadlines while considering diverse perspectives.

• Has a good handle on technology and has a desire and ability to master and navigate different systems and platforms. Examples like--Microsoft Suite, Database platforms, and Zoom

• A flexible service driven individual who can easily move from running a report to training a group of colleagues to servicing a client in need

• A communicator who can learn complex information and translate it into easily understandable language

• A team oriented worker who has at least 1 year of professional office experience or business skills certification/education. Additionally, at least 1 year of customer service or customer facing experience.

AgeOptions is an Equal Opportunity Employer where diversity is celebrated and we are committed to creating an inclusive environment for all

Keyword: detail oriented, organized, administrative support, impactful work, mission driven, data, reporting, organized, Excel,

From: AgeOptions